EP14 Why 6 out of 10 Shared Services are actively outsourcing – with Sandeep Poddar
Welcome back SSONext! In this episode, you'll find host Barbara Hodge in conversation with Sandeep Poddar, Head of the AkzoNobel GBS India Center and responsible for managing the BPO relationships, to...
15 Aug 202231min
EP13 The blurring lines between automation and shared services with Tim Johnson
In this episode of SSONext, host Jordan Mullins sits down with Tim Johnson, Head of Automation for the Suncorp Group, to talk about the blurring lines between the disciplines of shared services and ...
8 Aug 202222min
EP12 Delivering great employee experience, with Volker Schrank
In this episode of SSONext, host Barbara Hodge sits down with Volker Schrank, Senior Director of Global Employee Experience, Processes & Technology, at Mondelez. Volker's body of work covers multi-ind...
1 Aug 202221min
EP11 The impact of accounts payable on the predicted recession with Emily Nash-Walker
Today, on SSONext, host Jordan Mullins takes a deep dive into the unique nature of the predicted recession and its impact on both talent and accounts payable. Our guest is Emily Nash-Walker, Global H...
25 Jul 202225min
EP10 BPO = Business Process Outcomes, not Business Process Outsourcing with Sameer Jalundhwala
Today on SSONext, host Barbara Hodge sits down with Sameer Jalundhwala, a global Shared Services leader with expertise in building Global Business Services (GBS) operating models and transforming proc...
18 Jul 202228min
EP9 What Determines Global Business Services' Relevance Today? with Tom Bangemann
Today on SSONext, host Barbara Hodge sits down with Tom Bangemann, Head of Data Development & Research at SSON Research & Analytics. Tom is one of the most experienced market analysts in the GBS space...
11 Jul 202233min
EP8 Why a radical shift in employee experience is not optional, with Manisha Singh
Today on SSONext, host Jordan Mullins sits down with Manisha Singh, the executive partner for talent transformation at IBM, to discuss how we can provide a better employee experience; and why that is ...
27 Jun 202231min
EP7 The importance of algorithms and problem-solving in Global Business Services with Venkat Raghavan
Today on SSONext, host Barbara Hodge sits down with Venkat Raghavan – a leader in the analytics industry who started as a Java developer and went on to work with some top retailers including Best Buy,...
20 Jun 202229min
