
3348: How Twilio Is Redefining Voice AI for Real-World Customer Support
Voice has always been a powerful way to connect with customers, but until recently, voice AI struggled to deliver the kind of seamless experience we associate with great service. That is starting to c...
16 Jul 202535min

3347: Bitsight on the Hidden Risks Inside Global Supply Chains
When we talk about cybersecurity, it's often easy to think in terms of firewalls, passwords, and high-profile breaches. But what happens when the vulnerability isn't within your own systems but somewh...
15 Jul 202537min

3346: How Nexthink Is Rethinking IT Support with Proactive, AI-Driven DEX
IT support is changing fast, and the old service desk model is starting to feel like a relic from another era. In this episode, I spoke with Samuele Gantner, Chief Product Officer at Nexthink, about w...
14 Jul 202535min

3345: Veeva Systems and the Future of Agentic AI in Pharma
AI is racing ahead, but for industries like life sciences, the stakes are higher and the rules more complex. In this episode, recorded just before the July heatwave hit its peak, I spoke with Chris Mo...
13 Jul 202530min

3344: Reimagining Cyber Infrastructure Without Compromising User Experience
What does modern cybersecurity look like when you're leading a federally regulated financial institution serving Canadians from coast to coast? In this episode, recorded at Cisco Live last month, I sa...
12 Jul 202537min

3343: How Unilever Is Using AI to Rethink Everyday Essentials
In today's episode of Tech Talks Daily, I sat down with Alberto Prado, Head of Digital and Partnerships for R&D at Unilever, to explore how one of the world's largest consumer goods companies is reima...
11 Jul 202527min

3342: Qualys CEO On Risk, AI, And The Future Of Digital Defense
What does it take to build a $100 billion cybersecurity company in today's cloud-first, AI-infused world? And how do you balance relentless technological change with the practical realities of complia...
10 Jul 202533min

3341: Lessons from the Coursera 2025 Global Skills Report
Are we preparing people as quickly as we're preparing machines? That's the uncomfortable question at the heart of Coursera's 2025 Global Skills Report, and the starting point for my conversation with ...
9 Jul 202526min



















