
What's wrong with customer service and how can we fix it? (feat. Joseph Ansanelli)
Episode 80: Today I'm speaking with Joseph Ansanelli, he's the CEO and co-founder of Gladly, a company that helps brands like Crate & Barrel, UGG, and Warby Parker improve customer service. He's also a venture partner at Greylock. We discuss what is means to provide great customer service and how companies should be thinking about their customer service experience. Plus we dive into what entrepreneurs should know about pitching and selling their companies. Enjoy! --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
2 Mar 202146min

Why Clubhouse actually isn't the next big thing (feat. Nate Elliott)
Episode 79: Today I'm speaking with Nate Elliott, he's a law student and also runs content for BillBox. We discuss the up hill struggle that is awaiting Clubhouse as more competitors emerge, including by social incumbents such as Twitter and Facebook as well as what the app looks like after the pandemic. Enjoy! Read his Twitter thread on the bear case for Clubhouse. Jeff's Links: https://twitter.com/jeffweisbein https://twitter.com/besttechie https://instagram.com/besttechie https://instagram.com/jeffweisbein https://www.besttechie.com JOIN OUR MEMBERS ONLY DISCORD: https://bt.gd/39DQJso --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
16 Feb 202155min

Why you need to get on Clubhouse RIGHT NOW!
Episode 78: Today I’m talking about a new app that you may have heard of called Clubhouse. I’ll be answering important questions such as what is Clubhouse and why should you be on it? Plus, I’ll be presenting the bull case for why Clubhouse is the next big thing. Enjoy! If you have a question you'd like me to answer on the podcast, please email it to jeff@besttechie.com. Jeff's Links: https://twitter.com/jeffweisbein https://twitter.com/besttechie https://instagram.com/besttechie https://instagram.com/jeffweisbein https://www.besttechie.com JOIN OUR MEMBERS ONLY DISCORD: https://bt.gd/39DQJso --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
9 Feb 202119min

The perfect storm: WallStreetBets vs Wall Street
Episode 77: Today I’m talking about a topic that’s been on a lot of people’s minds the past week. Hint it involves: WallStreetBets, GameStop, AMC, and Robinhood. I’ll be discussing why this happened now and why what the hedge funds and Robinhood are doing is complete bull. Enjoy! --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
2 Feb 202122min

What is the best CMS in 2021?
Episode 76: I want to continue to make this podcast even better for all of you! So, going forward, in week’s where we don’t have a scheduled guest I’ll be answering questions from listeners or talking about topics near and dear to me. Today I’m answering a question from Doug, who wants to know which CMS (Content Management System) is best? If you would like to submit a question to be answered on an episode, please email jeff@besttechie.com. Jeff's Links: https://twitter.com/jeffweisbein https://twitter.com/besttechie https://www.besttechie.com Other Links mentioned: CMS: https://wordpress.org https://ghost.org https://squarespace.com https://wix.com Hosting: https://rocket.net/?ref=besttechie https://wpengine.com https://ongloat.com --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
26 Jan 202117min

Get ready for micro M&A at scale, it's happening now (feat. Andrew Gazdecki)
Episode 75: Today I’m speaking with Andrew Gazdecki, serial entrepreneur and founder at MicroAcquire, a company that helps facilitate acquisitions for buyers and sellers. We discuss what he’s learned as serial entrepreneur, whether entrepreneurs should consider bundling companies, and what M&A looks like in 2021. Enjoy! --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
19 Jan 202142min

CRMs are the new CMS (feat. Jason Bade)
Episode 74: Today I’m speaking with Jason Bade, co-founder & CEO at Pico, a company focused on helping digital media firms by providing a CRM-based platform for their audience. We discuss what the future of the digital media and content creation looks like, how creators should be thinking about business models, and why you need to own your own audience. Enjoy! --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
12 Jan 202155min
![The future of [remote] work (feat. Jesse Chambers)](https://cdn.podme.com/podcast-images/08686ABAC19224B5555D493ECC98149C_small.jpg)
The future of [remote] work (feat. Jesse Chambers)
Episode 73: Today I’m speaking with Jesse Chambers, founder & CEO at wrkfrce, a media company focused on educating people about the future of work. We discuss why remote work is the future for knowledge workers, how to separate your work and personal life when you work from home, and how employers will need to evolve to offer an effective remote work experience. Enjoy! --- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support
22 Des 202050min