How to Help Your Staff Deal with Burnout
Meredith invites Sara Wright, a Project Manager with Priority Dispatch with over 23 years of experience in Emergency Communications, to get some advice on dealing with burnout in 911.
3 Mar 202517min
9 Misconceptions About Emergency Medical Dispatch - Part 2
Meridith invites Jose Rodriguez to discuss—and debunk—9 common Emergency Medical Dispatch misconceptions. In this episode, they cover:5. Phone information from dispatchers cannot help victims and may ...
17 Feb 202519min
9 Misconceptions About Emergency Medical Dispatch - Part 1
Meridith invites Jose Rodriguez to discuss—and debunk—9 common Emergency Medical Dispatch misconceptions. In this episode, they cover: 1. The caller is too upset to respond accurately. 2. The caller d...
3 Feb 202517min
What Makes Police Dispatching Unique
Guest host Bobby Benton invites Mark Von Behren on the show to discuss what makes Police Dispatch distinct from Medical and Fire.
21 Jan 202517min
How Quality Performance Review Works
Meridith invites Luke Barritt, a Project Manager for QPR, to share with our listeners what Quality Performance Review actually does, who it's for, and how it helps agencies across the nation improve a...
6 Jan 202529min
What You Didn't Know About Priority Dispatch's Sales Team
Meridith invites Alda Garcia, Sales Operation Manager for Priority Dispatch, to tell you exactly how PDC's sales team can help your center meet its goals, create excellence, and fix problems. For more...
9 Des 202417min
How the Protocols Evolve Because of Users Like You
Meridith invited Dr. Jeff Clawson to tell the background of how various parts of the protocols came to be. Join them to hear some history, insights, and just all around great stories about Emergency D...
11 Nov 202432min
All About the IAED's Emergency Telecommunicator Course
Meridith invites some heavy hitters from the International Academies of Emergency Dispatch (Pam Stewart, Senior Director of Operations, Eric Fayad, Associate Director of Instructor Services, and Bonni...
28 Okt 202430min
