
All About Emergency Mental Health Dispatch and Protocol 41: Caller in Crisis
Meridith invites Jim Marshall, CEO of the 911 Training Institute, and Darren Judd, a Protocol Expert from Priority Dispatch Corp., to talk about Protocol 41: Caller in Crisis and Emergency Mental Heal...
14 Okt 202441min

How to Navigate Change Management
President of Priority Dispatch, Brian Dale, joins Meridith to speak on a topic that he's particularly passionate about: Change Management. When your center goes through change, how do you handle it? C...
30 Sep 202441min

How Advanced SEND Works
Guest host Bobby Benton invites Protocol Expert Darren Judd to discuss how Advanced SEND streamlines dispatch processes for officers on the scene. They give examples and go into details regarding a ch...
16 Sep 202417min

How the Emergency Rule Really Works
Meridith invites Gary Galasso and Chris Bradford to help her explain what the Emergency Rule is, when it should go into effect, when it shouldn't be used, and tips and tricks for making sure it's bein...
2 Sep 202422min

How to Dispatch Cold Calls for Law Enforcement
Guest host Bobby Benton discusses Dispatching Cold Calls for Law Enforcement with Priority Dispatch Corp.'s Chief of Implementations, Jason Barbour, and Police Protocol expert, Mark Von Behren. They g...
19 Aug 202416min

Everything About Agency Accreditation and Beyond
Meridith invites Gary Galasso and Chris Bradford to discuss agency accreditation—and what to do after your center achieves ACE (Accredited Center of Excellence) status with the IAED.
5 Aug 202425min

How OMEGA Determinants Work in Police Dispatching
Guest host Bobby Benton invites Mark Von Behren to tell you exactly what you need to know about utilizing OMEGA Determinants (non-emergency response modes) in Police Dispatch.
22 Jul 202416min

How to Schedule Courses and Use Vouchers
Meridith invites Hailee Beatty and Denali McKinney to explain the right way to use vouchers to schedule courses with Priority Dispatch Corp. Courses cover everything from becoming an Emergency Telecom...
8 Jul 202418min



















