The ITSM Practice: Elevating ITSM and IT Security Knowledge

The ITSM Practice: Elevating ITSM and IT Security Knowledge

Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com

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Episoder(159)

Outsourcing Code, Keeping Control – ISO/IEC 27001 A.8.30

Outsourcing Code, Keeping Control – ISO/IEC 27001 A.8.30

Outsourced development is growing, but ISO 27001 Annex A 8.30 ensures you don’t outsource control. In this episode, we explain how to secure external software development, from vendor audits to contra...

15 Jul 20259min

How Enterprise Architecture Transforms Hospital IT and Patient Safety

How Enterprise Architecture Transforms Hospital IT and Patient Safety

Discover how Enterprise Architecture in healthcare helps government hospitals improve patient safety, system resilience, and operational efficiency. Learn the five EA pillars driving digital transform...

8 Jul 202511min

PCI DSS Explained: Turning Compliance into a Security Strategy

PCI DSS Explained: Turning Compliance into a Security Strategy

Discover how PCI DSS can become more than just a compliance checklist. This episode explores PCI DSS as a strategic tool to build digital trust, prevent fraud, and unify your security approach. Learn ...

1 Jul 20258min

FinTech CIOs: From Projects to Products – Lead the Shift to Product-Centric IT

FinTech CIOs: From Projects to Products – Lead the Shift to Product-Centric IT

Discover how FinTechs can shift from project-driven IT to a product-centric model that enables continuous value delivery. Learn key strategies for CIOs to build agile, cross-functional teams and redes...

24 Jun 20256min

ISO/IEC 42001 Explained: How to Govern AI Ethically and Securely

ISO/IEC 42001 Explained: How to Govern AI Ethically and Securely

Explore how ISO/IEC 42001 sets the standard for responsible, ethical, and secure AI use. Learn how it aligns AI governance with business strategy, mitigates risks, and fosters innovation through trans...

17 Jun 202510min

ISO 20022 Explained: Global Payments, Compliance Risks & Transformation Strategies

ISO 20022 Explained: Global Payments, Compliance Risks & Transformation Strategies

ISO 20022 is reshaping global payments with rich, structured data, offering enhanced compliance, operational efficiency, and new revenue possibilities. As the 2025 deadline nears, financial institutio...

10 Jun 20259min

AI Is Replacing Project Managers — Only the Smart Will Survive

AI Is Replacing Project Managers — Only the Smart Will Survive

In today’s episode of The ITSM Practice, we explore the future of project management in an AI-driven world. How can project managers stay relevant when AI plans, flags risks, and analyzes moods? Disco...

3 Jun 20257min

The 3 Risk Models Every IT and Business Leader Must Understand

The 3 Risk Models Every IT and Business Leader Must Understand

Dive into this essential episode of "The ITSM Practice Podcast" hosted by Luigi Ferri, where we rethink risk management beyond frameworks and dashboards. Discover how hidden vulnerabilities can silent...

27 Mai 20258min

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