Why Growing Revenue Doesn't Mean a Healthy Business! Running an HVAC Company | Part 2
In part two of our conversation with Rory Krueger, co-owner of Krueger Heating Air Conditioning Geothermal, we finally get his answer: why growing revenue doesn't mean a healthy business, and how trac...
14 Jul 38min
Why Growing Revenue Doesn't Mean a Healthy Business! Running an HVAC Company | Part 1
In this episode, Natalie Koop and Danielle Putnam sit down with Rory Krueger, co-owner of Krueger Heating Air Conditioning Geothermal, who's spent over 35 years in the trade building a third-generatio...
7 Jul 33min
The Payroll Lawsuit That Cost Us Our Company with Kerri Raynor
In this episode, Natalie Koop and Danielle Putnam sit down with Kerri Raynor, co-founder of Raynor Services, who has spent over 30 years in the electrical, HVAC, and solar trades building a family bus...
29 Jun 35min
Why Google Is Quietly Lowering Your Ad Budget (And How to Stop It)
In this episode, Natalie Koop and Danielle Putnam sit down with Skip Wilson — founder and CEO of DRAFT Media Partners, former VP of Digital Media at iHeartMedia (where he helped launch what became iHe...
16 Jun 37min
AI Won't Replace Your Business — But Your Competitor Using It Will With Garrett Fritz!
In this episode, Natalie Koop and Danielle Putnam sit down with Garrett Fritz, Partner at MetaCTO, to talk about what AI actually looks like in the trenches of real businesses — not the rosy marketing...
9 Jun 33min
Why Your $7 Million Business Might Only Be Worth $700K With Chris Papin
In this episode, Natalie Koop and Danielle Putnam sit down with Chris Papin — CPA, attorney, business advisor, author of 168 Hours, and host of the BLABO (Behave Like A Business Owner) Podcast — to ta...
20 Mai 49min
Why Contractors Are Losing Money Chasing AI Trends
In this episode, we sat down with Colleen Keyworth to unpack where contractors are wasting money right now—and why chasing AI and marketing trends isn’t always the answer. From fear-based decisions an...
5 Mai 45min
Why Your CSR Keeps Saying "Yes"- and Burning Out Your Techs!
Today we sat down with Amy Matheny, General Manager and Co-Owner of Reliability Home Services, to talk about a common issue in service businesses—CSRs saying “yes” when they should be saying “no.” Wha...
28 Apr 23min
