The Payments Guy®

Welcome to “The Payments Guy®” — your ultimate guide to navigating the convoluted world of payments. Have you ever felt confused when reviewing your merchant account statement, understanding the role of payment gateways and processors, or dealing with customer disputes and chargebacks? You’re not alone! Each episode, we’re here to demystify the complex world of payments, bringing you top insights from industry experts and sharing real life payment horror stories that will help you make better informed decisions around accepting payments for your business.

Join in every other Thursday as we tackle the toughest questions and challenges in the payments space. From learning how to minimize the impact of disputes and chargebacks to exploring alternative payment solutions and ancillary services, The Payments Guy offers practical advice and solutions to help you successfully navigate the payments world. Plus, we'll feature interviews with experienced business owners and industry expert who provide valuable tips and tricks for streamlining your payments processes.

Whether you're looking to grow your business, avoid getting ripped off by your merchant services provider, or just want to understand the payments ecosystem better, “The Payments Guy®” is your go-to resource.

Say goodbye to funding holds and pushy service providers —tune in and let us show you the money!

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Episoder(22)

ISOs & Payment Consultants: How to Build Strong Bank Relationships in 2025

Did you know that working with a payment consultant can significantly enhance your ability to navigate bank relationships and maintain your payment processing capabilities? In this episode, join Jason...

27 Des 202449min

Chargebacks for High-Risk Merchants: How to Prevent Payment Disputes in 2025

Did you know that too many chargebacks could lead to higher processing fees or even losing your ability to accept payments? In this episode, join Frank as he dives into a challenge that just about eve...

13 Des 202415min

Payment Processing Explained: Who’s Behind Every Transaction in 2025

Did you know that every time a customer swipes their card, there are up to six different players working behind the scenes to ensure the payment goes through? In this episode, join Frank as he unpacks...

29 Nov 202416min

Welcome to The Payments Guy

Welcome to “The Payments Guy” hosted by Frank Cena— your ultimate guide to navigating the convoluted world of payments. In this short introductory episode, you’ll get to know more behind the vision fo...

15 Nov 20245min

Merchant Payment Consultants: Should You Go It Alone in 2025?

Welcome to the first episode of “The Payments Guy”! Kicking things off with some basics, in this episode Frank will be going over the role of a payments broker, the pros and cons of working with one, ...

15 Nov 20249min

Underwriting for High-Risk Merchants: How to Get Approved in 2025

Overwhelmed by the underwriting process as a business owner looking to set up a merchant account? In this episode, join Frank as he does a deep dive into the often misunderstood topic in the world of ...

15 Nov 202415min