274 - How Do I Give Them Time Off AND Keep Everyone Happy?
This week on the podcast, veterinary practice management super nerd Stephanie Goss gets to dive into another mailbag but this time, with RVT and Manager, Tami Lind. This mailbag comes from an ER Pract...
21 Feb 20241h 6min
273 - When The Vet Won't GO FASTER
This week on the Uncharted Podcast, Dr. Andy Roark is joined by veterinary practice management expert, Dr. Amanda Donnelly and together they tackle another question from the mailbag. In this episode, ...
14 Feb 202456min
272 - Does Writing People Up Ruin Team Trust And Culture?
This week on the podcast, Dr. Andy Roark and practice management wiz, Stephanie Goss, tackle the intricacies of performance improvement plans in the veterinary setting that aren't all negative. The tr...
7 Feb 20241h 5min
271 - I Can't Handle It Anymore, How Do I Teach Them Self - Awareness
This week on the podcast, Dr. Andy Roark and former practice administrator and veterinary practice management super nerd Stephanie Goss dive into an email they received in the mailbag. A listener of t...
31 Jan 20241h 3min
UVP - 270 - How The Heck Do I Make Them Feel Appreciated... And Say Thank You !
This week on the podcast, Dr. Andy Roark and practice management super geek, Stephanie Goss are talking about love. Love languages that is. We received an email in the mailbag from a practice owner wh...
24 Jan 202457min
UVP - 269 - Top Tricks For Talking Money With Clients
In this week's episode, Dr. Andy Roark is joined by Adam Christman and Louise Dunn to discuss their favorite tips for handling financial conversations. Together they tackle some of the common challeng...
22 Jan 202425min
UVP - 268 - We've Got A Narcissist In The Practice- What Do I Do?
This week on the podcast, Dr. Andy Roark and practice manager Stephanie Goss are in the mailbag to tackle an email from a member of a hospital leadership team who is worried they have a narcissist on ...
17 Jan 202453min
UVP - 267 - Going From Being Their Friend To Being Their Boss
This week on the Uncharted Veterinary Podcast, Stephanie Goss and her special guest co-host, Maria Pirita, CVPM dive into a discussion about how to navigate the tricky waters when you go from being fr...
10 Jan 20241h 13min
