UVP - 226 - My CSR Is Giving Out TOO Much Medical Info
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss dive into a conversation about some worries that a practice manager friend had about their CSR giving out TOO muc...
12 Apr 20231h 2min
UVP - 225 - When You Hire Within, They Can't ALL Get The Job
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are in the mailbag to tackle a question about what to do when you are hiring from within the team for a promotion...
5 Apr 202357min
UVP - 224 - Will Pet Insurance Be Like Health Insurance (i.e. Broken)?
Alison Lambert joins Dr. Andy Roark to discuss what can be learned about pet insurance in the United States from pet insurance in the UK and Australia. Both the UK and Australia have traditionally had...
29 Mar 202344min
UVP - 223 - Is It Venting, Decompressing Or Gossiping?
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are answering a question from the mailbag being asked by one practice leader who has a problem with gossip and ne...
22 Mar 20231h 3min
UVP - 222 - Airpods And True Crime At Work?
UVP - 222 - Airpods And True Crime At Work? by Uncharted Veterinary CommunityMentioned in this episode:Care is Your Calling Get the Protocol Training Game Here!Join us for the Medical Director Summit!
15 Mar 20231h 3min
UVP - 221 - Conflicting Team Members Who Won't Talk To Each Other
UVP - 221 - Conflicting Team Members Who Won't Talk To Each Other by Uncharted Veterinary CommunityMentioned in this episode:Get the Protocol Training Game Here!Care is Your Calling Join us for the Me...
8 Mar 20231h 7min
UVP - 220 - I'm Drowning In Lengthy Patient Records
UVP - 220 - I'm Drowning In Lengthy Patient Records by Uncharted Veterinary CommunityMentioned in this episode:Care is Your Calling Join us for the Medical Director Summit!
1 Mar 202359min
UVP - 219 - Our Practice Leader Is Driving People Away!
UVP - 219 - Our Practice Leader Is Driving People Away! by Uncharted Veterinary CommunityMentioned in this episode:Care is Your Calling Join us for the Medical Director Summit!Get the Protocol Trainin...
22 Feb 202357min
