
UVP - 218 - Employee Reviews
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are answering a question you asked in the mailbag! We received an email from a practice leader who was asking que...
15 Feb 20231h 5min

UVP - 217 - I Have The Most Highly Paid Staff And I Am Proud Of It
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are talking through a conversation they recently had with a colleague who wants to proudly raise their hands and ...
9 Feb 20231h 4min

UVP - 216 - This Clinic Is ALL Drama
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are talking through a mailbag letter from a colleague who joined a new practice that seems FULL. OF. DRAMA! There...
1 Feb 202359min

UVP - 215 - Beyond Pizza And Coffee How Do You Show Appreciation
This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are working on a mailbag question from someone wondering how we can show deep respect and appreciation to our vet...
25 Jan 20231h 4min

UVP - 214 - The Economics and Emotions of Workplace Culture
Scott Burton MBA, CVPM joins Dr. Andy Roark to discuss the economics and emotions of workplace culture. They talk about the impact of culture on veterinary teams, veterinary clients and even in discus...
18 Jan 202344min

UVP - 213 - Coaching Spicy Tenured Team Members
This week on the Uncharted Podcast, Dr. Andy Roark and special guest practice manager Maria Pirita break down the problem of what to do when one of your seasoned team members turns spicy! In this ques...
11 Jan 202349min

UVP - 212 - They Admitted Using Drugs... Now What Do I Do?
This week on the Uncharted Podcast, practice manager Stephanie Goss is joined by her dear friend, Dr. Phil Richmond. Phil is the Chief Medical & Team Wellbeing Officer at Veterinary United and the Fou...
4 Jan 20231h 3min

UVP - 211 - (HOF)The Team Is Mad I Won't Cover Staff Shortages
Hall of fame episode. Originally aired as UVP 168. This week on the podcast, Dr. Andy Roark and Stephanie Goss are sharing a conversation they recently had with a group of managers who was struggling ...
28 Des 20221h 6min




















