UVP 031: Scheduling Your Way Out Of Mayhem
In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss talk about summer mayhem and how to schedule to handle it. This episode does not discuss how long appointments sh...
14 Aug 20191h 7min
COS 002: Anesthesia in a long dental procedure (HDYTT)
How Do You Treat That (HYDTT) - In these episodes, Dr. Andy Roark takes a common case from practice and asks an expert in the field "How do you treat that?" In this episode, Dr. Andy Roark talks to T...
11 Aug 201920min
UVP 030: When Management Gets Pulled Onto the Floor
In this episode, Dr. Andy Roark and practice manager Stephanie Goss respond to a practice manager who his struggling to keep her head above water as she does her job... and some other peoples'. Do y...
7 Aug 20191h 5min
UVP 029: How and when to fire a client
In this episode, Dr. Andy Roark and practice manager Stephanie Goss talk about client abuse of veterinary professionals, what constitutes abuse, and how to address it. They discuss the grey area where...
31 Jul 20191h 8min
COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston
This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episodes publishing on Sundays. Please let us know what you think by leaving an honest ...
28 Jul 201959min
UVP 028: Dealing With Angry Clients
This week, Dr. Andy Roark and Stephanie Goss talk about how to handle angry clients. This episode is a "must-hear" for anyone who works with pet owners regularly. Join the Uncharted Veterinary Commun...
24 Jul 20191h 5min
UVP 027: When you're asked to do a job on top of your job
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss answer a letter from a technician who is also serving the role of inventory manager. She is being asked to do more and ...
17 Jul 20191h 6min
UVP 026: Vets Won't Come In For Staff Meetings
In this episode, Dr. Andy Roark and the legendary practice manager Stephanie Goss discuss how to get people (doctors AND staff) to come to staff meetings when they're scheduled to be off. Is this a ...
10 Jul 20191h 2min
