Transforming Customer Operations with AI Arek Skuza

Transforming Customer Operations with AI Arek Skuza

Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!

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Episoder(125)

Podcast #38 -- Piyush Chandra :: Nauto, Artificial Intelligence in heavy trucks business, Product Management of AI-powered products

Podcast #38 -- Piyush Chandra :: Nauto, Artificial Intelligence in heavy trucks business, Product Management of AI-powered products

Save Lives. Save Money. Now. Nauto has the only real-time, AI-enabled fleet and driver safety platform that helps predict, prevent and end distracted driving. Piyush serves as the product director and...

7 Jun 202143min

#37 -- Oleksandr Kolyakin :: Shell, Artificial Intelligence, Product Management, Future of Gas Stations (service stations)

#37 -- Oleksandr Kolyakin :: Shell, Artificial Intelligence, Product Management, Future of Gas Stations (service stations)

Oleksandr is General Manager Retail CEE at Shell | CEE Downstream Representative | Board Member.

28 Mai 202128min

#36 -- Go-To-Market (GTM) strategy examples for inspiration

#36 -- Go-To-Market (GTM) strategy examples for inspiration

Launching a new product or service (or entering a new market with the existing portfolio) isn't obvious. How can you ensure that you'll reach the right KPIs and achieve your business goals? For tha...

3 Apr 202123min

#35 -- Difference between AI, ML and DL

#35 -- Difference between AI, ML and DL

Although the three terminologies are typically used interchangeably, they no longer pretty refer to similar things. Let's look into the three buckets of computer science and compare artificial intelli...

22 Mar 202118min

#34 -- Go To Market Strategy in the COVID era

#34 -- Go To Market Strategy in the COVID era

Consumer beliefs and behaviors are changing fast. To keep up with—and perhaps even influence—those changes, companies must leverage deep consumer insights. These are internal changes, but they are ext...

24 Okt 202027min

#33 - Artificial Intelligence For New Product Development

#33 - Artificial Intelligence For New Product Development

New product development (NPD) is designing and launching products to answer a market opportunity. AI for new product development has applications across various business sectors. How does AI help to b...

28 Sep 202025min

#32 - ROI of Artificial Intelligence project : challenges, Do's and Don't, what to consider

#32 - ROI of Artificial Intelligence project : challenges, Do's and Don't, what to consider

AI can fail you, and in a big way: by delivering results, which nobody cares about, or providing results only if you invest millions, which might not guarantee final success. Measuring the ROI of the ...

2 Aug 202036min

#31 Implement AI - What can Product Manager do about AI and where to start implementing

#31 Implement AI - What can Product Manager do about AI and where to start implementing

The hype around artificial intelligence (AI) has led to lots of jargon making the technology difficult to understand in product development. I have asked myself? What are the elements which product de...

25 Jul 202043min

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