Transforming Customer Operations with AI Arek Skuza

Transforming Customer Operations with AI Arek Skuza

Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!

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Episoder(125)

#30 - Case study of Lemonade - insurtech startup, bots, AI and automation

#30 - Case study of Lemonade - insurtech startup, bots, AI and automation

Lemonade is a next-generation AI company offering home insurance products. It is a pioneer in the InsurTech ocean. Its adoption of machine learning (ML) goes beyond customer experience and driving eff...

18 Jul 202043min

#29 Conversation with Benjamin Okuka: Automotive Market, eCommerce, AI and Product Managers

#29 Conversation with Benjamin Okuka: Automotive Market, eCommerce, AI and Product Managers

Ben leads the B2C Experience Product team at FordDirect to develop and launch digital products during a time when Ford Motor Company is undergoing massive transformational change. Ben is responsible...

12 Jul 202049min

How did Go Pro start to implement Artificial Intelligence - 5 steps and few rules

How did Go Pro start to implement Artificial Intelligence - 5 steps and few rules

You might think that AI requires a lot of people, funding, and complicated infrastructure. GoPro examples prove you can start small, with one person, ready to go software, and a lot of experimentatio...

10 Jun 20209min

What does it mean to be a Scrum Master in global, American enterprise.

What does it mean to be a Scrum Master in global, American enterprise.

Have you ever wondered what it takes to deliver robust, digital services in the global, American enterprise world? 📌 What are the scrum masters dealing with? 📌 How to deal with teams, stakeholders,...

22 Mai 202042min

Where Artificial Intelligence and ethics meet.

Where Artificial Intelligence and ethics meet.

The systems we require for sustaining our lives rely upon algorithms to run. Entertainment, food distribution, healthcare, fuel, global banking, sport and wellness, and much else are becoming highly a...

8 Mai 202050min

What is the future of the recruitment business in the era of Artificial Intelligence?

What is the future of the recruitment business in the era of Artificial Intelligence?

Check the interview with Anurag Ranjan, who is a manager at ICONMA, American recruitment and staffing company. We live in the same city, Dallas, but due to COVID19, we couldn't meet for this face to f...

24 Apr 202047min

Does the product manager personality matter to product management?

Does the product manager personality matter to product management?

Product manager personality influences many different aspects, including team motivation, drive in solving vast challenges and communication standards. Digital product managers of the past focused on ...

16 Apr 202010min

How to Become a Product Manager with No Schooling

How to Become a Product Manager with No Schooling

Product management is a dynamic field that requires a lot of tenacity and grit, but not necessarily an advanced degree like an MBA. To succeed as a PM, you’ll need to have an entrepreneurial spirit an...

14 Apr 202019min

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