Transforming Customer Operations with AI Arek Skuza

Transforming Customer Operations with AI Arek Skuza

Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!

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Episoder(125)

Why Artificial General Intelligence is important and when it will be achieved?

Why Artificial General Intelligence is important and when it will be achieved?

What is Artificial General Intelligence? Why Elon Musk partnered with Microsoft to keep working on it. Is your microwave going to be smarter than you? Also, why is Artificial General Intelligence a d...

7 Apr 202017min

From nothing to Slack - the best way to find the best ideas for your new, digital product.

From nothing to Slack - the best way to find the best ideas for your new, digital product.

Do you see customers' pain-points and don't know how to turn them into a powerful, digital product? Are you wondering which idea should be turned to the new product? You can't decide which concept i...

18 Feb 202028min

What are the secrets of the best product managers?

What are the secrets of the best product managers?

To succeed, product managers must demonstrate a specific set of core competencies — no matter where they work. But, the role of the product manager is particularly hard to define. They operate with a ...

17 Feb 20209min

Go To Market Strategy framework. Step 1 - capture trends into four puzzles.

Go To Market Strategy framework. Step 1 - capture trends into four puzzles.

Trends capture provides a 360 perspective of the external circumstances that affect product launch and go-to market startegy. While defining future objectives for a product or service, trend capture i...

13 Des 201915min

Go-to-market strategy and a new product launch framework

Go-to-market strategy and a new product launch framework

New products and product innovation are the best ways to promote growth. Apple, Microsoft, Sony, and thousands of small and mid-sized companies' managers understand that the launch of new products is ...

6 Des 201922min

Retail innovation conducted by Amazon's physical stores.

Retail innovation conducted by Amazon's physical stores.

How the retail will never be the same again? Amazon's retail strategy extends well beyond Amazon.com into brick-and-mortar cashier-less and pop-up stores that purposely disrupt the retail model. What ...

20 Nov 201919min

Open innovation for product growth acceleration.

Open innovation for product growth acceleration.

Open Innovation has been widely embraced in organizations across the world. It has proven its effectiveness in the US and Europe, as well. Many cases of it being used efficiently by businesses like P&...

13 Nov 201916min

Linking customer experience to value. How does co-creation save money and increase ROI?

Linking customer experience to value. How does co-creation save money and increase ROI?

Welcome to my next podcast. Listen to this piece to learn: 1. What is co-creation, and how you can quickly embrace it in your business? 2. Why is co-creation the future of any successfully launched an...

28 Aug 201915min

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