National Public Safety Telecommunicator Week
We Speak Dispatch discusses some things that they have done or will be doing to celebrate National Public Safety Telecommunicator Week. In 2021 the celebration starts April 11th and concludes on Apri...
7 Apr 20219min
Active Listening in 911
Today Glenna is talking "Active Listening Skills" - join us as we discuss how to, when to, why to, practice active listening to assist in the 911 center.
4 Apr 202120min
Radio Dispatching
911 trains on CAD going down (or at least they should) and also trains on what to do when our phones may need to be re-routed. How often does 911 train on what to do if/when the radio goes down? Thi...
24 Mar 202115min
Vacation Scheduling
This episode focuses on vacation picks for 911 centers and the multiple different ways that agencies do this. The panelists also discuss if there are some holidays where everyone is required to work ...
21 Mar 202122min
Food Prep for the Week
Today's episode features "Easy Food Prep" listen as Glenna, Joe and Jill show you how to prep meals for the week - also Doug makes an appearance so you should be listening for that! This episode has ...
14 Mar 202116min
911 Dispatcher Appears on TV Show
Today we're joined by a Dispatcher who recently appeared on the ABC TV Show "The Hustler" - so we're talking TV! How far did she make it on the show? Tune in to find out!
10 Mar 202119min
Overtime--Pre-Planned and Mandatory
This episode is tackling the complicated topic of OVERTIME whether it's preplanned, voluntary or mandatory in the 911 center - join us and our special guest Ben as we try to make some sense of this is...
7 Mar 202119min
Scheduling--Friend or Foe
We Speak Dispatch is talking about everyone's favorite topic "scheduling" with our special guest Ben, we're talking about different types of schedules that may work in 911, and those that are more com...
17 Feb 202123min
