911 -- Is Your Center Clean or DIRTY
Today your favorite WSD hosts are talking dirty – well, not that kind of dirty, but working in a Center that has issues with cleanliness, hygiene, sticky keyboards, etc… I’m sure all of us have had t...
6 Nov 202318min
Fire Dispatch Staffing
Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They ar...
6 Nov 202322min
Switching Careers from 911
Have you considered a career change even though you have a good job, you’ve been promoted, feel you are really making a difference, bills are getting paid? But inside you may be feeling unfulfilled, m...
17 Sep 202318min
Ricardo Martinez -- Within the Trenches #IAM911
Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stor...
7 Aug 202344min
Promoting From Within Your 911 Center
Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor. With our podcast plays are passing 25,000 in over 4...
7 Aug 202317min
I'm A New 911 Supervisor-- Now What?
Are you a new supervisor or maybe considering a promotion? We’re talking about that today along with our special guest who recently became a supervisor. Everyone that’s promoted faces the usual issues...
7 Aug 202316min
Watson Consoles Survey
Today’s episode features our sponsor Watson Consoles talking about the future of workstations. They have a survey going to see what you’d like to see in a future console – let your voice be heard! Sha...
24 Jun 202322min
Zero Suicide Kit
Have you ever heard of a “Zero Suicide Kit”? Our special guest on today’s episode will be discussing what it is and how it will help so many. Dawn has been a friend of ours for quite a while, and she ...
21 Jun 202322min
