#410: Navigating Gen Z's Expectations: Fat Brands' Digital Strategy for the Mobile-First Consumer
Send us a text As the digital experience becomes a bigger and bigger part of a buyer’s journey, brands must quickly adapt to meet the evolving preferences of their customers. Nowhere is this truer tha...
9 Jan 202527min
#409: A Love Story: David's Bridal's Diamond Loyalty Program
Send us a text David’s Bridal stands as a powerhouse in the bridal retail market, with one out of every three brides in the United States walking down the aisle in one of their gowns. Kelly Cook, Pres...
18 Dec 202427min
#408: Scoops of Success: Häagen-Dazs’ Refreshed Approach to Loyalty
Send us a text Memorable experiences are a key part of creating lasting customer relationships, and Häagen-Dazs Shops are taking steps to enhance its approach. In this conversation with Maya Pocock, B...
16 Dec 202419min
#407: Cava’s Loyalty Program: Driving Growth Amid a Surge in Popularity
Send us a text Cava, a Mediterranean-inspired restaurant chain with over 340 locations has carved out a unique space in the competitive fast-casual dining industry. Known for its fresh ingredients and...
11 Dec 202418min
#406: BWH Hotels: Elevating Customer Loyalty and Inspiring Travel
Send us a text Travel rewards have become increasingly popular in recent years, with more and more people taking advantage of the opportunity to earn points and miles on their everyday spending. Accor...
9 Dec 202416min
#405: Loyalty360 Loyalty Live | Shamba Schmidt, Epsilon
Send us a text In our latest edition of Loyalty Live, Loyalty360, speaks with Shamba Schmidt, Vice President, Solution Consulting at Epsilon. As a global marketing and data technology company known fo...
19 Nov 202417min
#404: Interview with Michelle DeVore: Launching the Supercuts Reward Program
Send us a text Designing an enterprise-level loyalty program from scratch is challenging on its own, but doing so for a large franchise organization like Supercuts—spanning 1,900 locations with over 4...
18 Nov 202424min
#403: Loyalty360 Loyalty Live | Monique De La Rosa, Ansira
Send us a text Artificial intelligence (AI) and Machine Learning (ML) continue to be top of mind as marketers are leveraging AI and ML in a variety of ways to improve their customer loyalty programs a...
12 Nov 202415min
