💡 For our latest SUPPLIER SPECIAL, we talk to Impel's Matt Muilenburg and James Leese about how AI can transform the customer journey and maximise leads (E03, S12)
Motor Trade Radio20 Jan

💡 For our latest SUPPLIER SPECIAL, we talk to Impel's Matt Muilenburg and James Leese about how AI can transform the customer journey and maximise leads (E03, S12)

🚹IMPEL SUPPLIER SPECIAL!🚹 We're delighted to welcome Impel's Matt Muilenburg and James Leese to the Motor Trade Radio podcast, powered by MOTORS & Cazoo, to discuss how AI is helping boost car dealer operations in the UK. The US-based business has been using AI to transform car-buyer customer journeys for 12 years, working with some of America's biggest dealer groups and growing to a $1bn turnover business. To date, it has delivered more than 40 billion automotive customer interactions across 51 countries – making it one of the largest vertical AI companies in the world. Launched in the UK four years ago, the business has enjoyed impressive growth with over 300 rooftops on board as partners, including many AM100 dealer groups and leading car supermarkets. Matt and James share how the business is helping dealers harness the power of AI to improve lead management, drive increased conversion rates and how its tools work alongside sales teams. They also focus on how dealers can harness the power of AI to deliver so much more than an out-of-hours service. Catch All the Chatter that Matters with Philip Nothard and Curtis Hutchinson on the first in our series of Supplier Specials for 2026.

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