When Things Go Wrong: How to Communicate with LPs with AJ Osborne

When Things Go Wrong: How to Communicate with LPs with AJ Osborne

In this conversation, AJ Osborne shares his extensive experience in the self-storage industry, emphasizing the importance of trust and transparency in investor relations.


He discusses how personal experiences, particularly a life-altering health crisis, have shaped his approach to communication and risk management. AJ highlights the need for clear, concise communication with investors, especially during market fluctuations, and stresses the importance of aligning investor expectations with business goals.
He also addresses misconceptions in passive investing and the need for integrity in financial reporting.


00:00 Intro
00:51 AJ’s Background
01:16 Growing a Self-Storage Empire
03:56 Trust & Transparency
09:24 Communicating Mistakes
17:02 Market Challenges
18:46 Health & Humility
22:54 Rethinking Risk
28:11 Long-Term Investing
32:18 Earning Investor Trust
35:44 Passive Investing Myths
39:46 Closing & Contact


Connect with AJ Osborne: https://www.linkedin.com/in/aj-osborne/

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