#36 - What Climbing Kilimanjaro Taught Me About Hospitality

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PeterPeter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in hospitality, service excellence, and tourism's real impact on communities.

In this episode, Peter shares stories from 8 days on the mountain with 11 hikers and 55 crew members, revealing how Tanzanian guides and porters delivered six-star service at 19,000 feet. From tables and chairs set up for tea breaks to porters thanking tourists for meaningful work, the experience reshaped Peter's understanding of what great hospitality actually means.

Plus: The AI revelation Peter had on the flight home that changed how he thinks about technology in tourism.

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#AIinTourism #Hospitality #TourismAI #ServiceExcellence #Kilimanjaro

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