Untapped Potential: Exploring Opportunities in the Evolving B2B Commerce Space

Untapped Potential: Exploring Opportunities in the Evolving B2B Commerce Space

In the US, B2B payments between companies amount to $17 trillion, with only 50% conducted electronically.

This substantial volume of high-value non-digital transactions presents a vast market for ecommerce professionals.

In this episode, Paul do Forno, Managing Director at Deloitte, shares key insights into the benefits of transitioning to digital commerce tools and discusses the strategies and challenges involved in successfully modernizing B2B commerce.

You’ll also learn:
  • The importance of not only facilitating transactions but also enhancing the overall customer experience in B2B commerce
  • Why embracing digital commerce tools represents a cultural shift
  • How understanding and segmenting personas in B2B form the backbone of success

Avsnitt(37)

AI, OMS, and the Future of Supply Chain

AI, OMS, and the Future of Supply Chain

In this episode, Jamie speaks with Kevin Bube, Vice President, Technology at enVista, about how companies are rethinking digital transformation with a more agile, strategy-first mindset.Many organizat...

25 Sep 202525min

DIY Retail: Navigating Challenges in Fulfillment and Customer Experience

DIY Retail: Navigating Challenges in Fulfillment and Customer Experience

In this episode, Jamie speaks with Myles Bunbury, Vice President of Consumer Solutions at Intellias, about the challenges DIY retailers face today.DIY customers expect fast delivery—and a larger selec...

26 Mars 202525min

Growing Smart (and Fast) in Retail

Growing Smart (and Fast) in Retail

In this episode, we are joined by Patrick Lagace, Senior Director of Information Technology at Psycho Bunny. With three decades of experience in the retail industry, he has been instrumental in drivin...

22 Okt 202419min

How AI and IoT are Reshaping Retail

How AI and IoT are Reshaping Retail

AI, digital innovation, and data-driven insights have changed how the retail operates after the pandemic. And with any transformation, adaptation must follow.In this episode, we’re speaking with Myles...

24 Sep 202438min

Transforming Retail for Modern Consumer Demands

Transforming Retail for Modern Consumer Demands

What can we expect for the future of retail? Are we on the right track to succeed?To address these questions, we are joined by Zach Zalowitz, Principal, Order Management Practice at Perficient, and a ...

20 Aug 202428min

Balancing Quality, Delivery, and Customer Experience in Furniture Retail

Balancing Quality, Delivery, and Customer Experience in Furniture Retail

Amazon reshaped the ecommerce scene, so how can small and mid-sized businesses hold their own against retail giants?To dive into this topic, we’re joined by Joshua Rich, E-commerce Operations Lead at ...

23 Juli 202429min

Redefining Customer Centricity in Modern Marketing

Redefining Customer Centricity in Modern Marketing

Many brands frequently discuss customer centricity, but do they genuinely understand its essence?In today’s episode, we are joined by Carla Kromberg, Senior Marketing Manager of the DACH Region at Flu...

25 Juni 202426min

Business Transformation Through Customer-Centric Data

Business Transformation Through Customer-Centric Data

In this episode, we are joined by Greg Randall, Managing Director & Senior Digital Strategist at Comma Consulting, the author of ”Improve Customer Experiences to Drive Online and In-Store Sales: The 1...

21 Maj 202431min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
rss-svart-marknad
rss-borsens-finest
avanzapodden
badfluence
uppgang-och-fall
svd-tech-brief
bathina-en-podcast
fill-or-kill
lastbilspodden
rss-dagen-med-di
rss-inga-dumma-fragor-om-pengar
tabberaset
24fragor
kapitalet-en-podd-om-ekonomi
rss-kort-lang-analyspodden-fran-di
rikatillsammans-om-privatekonomi-rikedom-i-livet
borsmorgon