DIY Retail: Navigating Challenges in Fulfillment and Customer Experience
In this episode, Jamie speaks with Myles Bunbury, Vice President of Consumer Solutions at Intellias, about the challenges DIY retailers face today.DIY customers expect fast delivery—and a larger selec...
26 Mars 202525min
Growing Smart (and Fast) in Retail
In this episode, we are joined by Patrick Lagace, Senior Director of Information Technology at Psycho Bunny. With three decades of experience in the retail industry, he has been instrumental in drivin...
22 Okt 202419min
How AI and IoT are Reshaping Retail
AI, digital innovation, and data-driven insights have changed how the retail operates after the pandemic. And with any transformation, adaptation must follow.In this episode, we’re speaking with Myles...
24 Sep 202438min
Transforming Retail for Modern Consumer Demands
What can we expect for the future of retail? Are we on the right track to succeed?To address these questions, we are joined by Zach Zalowitz, Principal, Order Management Practice at Perficient, and a ...
20 Aug 202428min
Balancing Quality, Delivery, and Customer Experience in Furniture Retail
Amazon reshaped the ecommerce scene, so how can small and mid-sized businesses hold their own against retail giants?To dive into this topic, we’re joined by Joshua Rich, E-commerce Operations Lead at ...
23 Juli 202429min
Redefining Customer Centricity in Modern Marketing
Many brands frequently discuss customer centricity, but do they genuinely understand its essence?In today’s episode, we are joined by Carla Kromberg, Senior Marketing Manager of the DACH Region at Flu...
25 Juni 202426min
Business Transformation Through Customer-Centric Data
In this episode, we are joined by Greg Randall, Managing Director & Senior Digital Strategist at Comma Consulting, the author of ”Improve Customer Experiences to Drive Online and In-Store Sales: The 1...
21 Maj 202431min
