ISO 9001, Clauses 9 & 10 Made Simple
In this episode of ISO for Growth, we look at Clauses 9 and 10 of ISO 9001 and what they mean in practice. From customer satisfaction and internal audits to management reviews, corrective action and c...
8 Apr 25min
ISO 9001 Clauses 6 & 7 Made Simple
This episode breaks down ISO 9001 Clauses 6 and 7 in plain English, covering risk and opportunity, quality objectives, resources, competence, awareness, communication and documented information. We ge...
19 Mars 38min
ISO 9001, Clauses 4 & 5 Made Simple
In this episode, Laurence breaks down ISO 9001 Clauses 4 and 5 in a clear, practical way, without the jargon. We look at what “context of the organisation” actually means, why interested parties and l...
12 Mars 34min
Behind the Scenes of ISO Audits
While most people only see the audit day itself, this episode is about the bit that happens quietly in the background. Jen Knowles talks through what she actually does in the back office to get ISO au...
5 Mars 22min
ISO Proof Sells
Many people view ISO as just a piece of paper, in this episode we take ISO back to what it is; it fixes messy operations, repetitive mistakes and businesses that cannot Scale by themselves. You'll als...
19 Feb 17min
The Truth About ISO Consultants, Cost or Secret Weapon?
The thing is, while ISO is sold as “simple compliance”, the reality is that you either build a system that fits your business or you fail loudly in an audit. In ISO for Growth, Rino from Synergos Cons...
12 Feb 29min
What Auditors Look For in ISO Audits
Of course, everyone thinks ISO is just a bunch of paperwork, but that’s not the case here. Tom Wheat, from PJR, explains exactly what certification means in terms of small businesses, exactly what aud...
5 Feb 41min
