Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)10 Juni

124. How This CSM Got a 40% Interview Conversion Rate (With Special Guest, Mariia!)

Most Customer Success job seekers track their applications. Mariia tracked the data behind her entire job search.

In this episode, I'm sitting down with Mariia, a Customer Success Manager who recently landed her dream role in cybersecurity. Because she tracked every part of her job search, we were able to see exactly which activities generated the biggest return on her time and energy and which ones created the most momentum.

In this client spotlight episode, we unpack the strategy shifts that helped her dramatically increase her interview conversion rate, the outreach approach that changed the trajectory of her search, and why being more intentional gave her more opportunities instead of fewer.

The result? Two job offers, five companies she ultimately turned down, and a Customer Success role that checked every box on her list.

If you're ready to stop guessing what's working in your job search and start focusing on the activities that actually create momentum, hit play and let's dive in.

And if you're doing all the things and not getting the results you want, apply for coaching HERE and let's figure out what's actually standing between you and your next offer.

1:15 – The mindset shift Mariia used to land two dream job offers and confidently turn down five others

6:20 – Which job seeking activities don’t actually move the needle in a CS job search

8:02 – The two high-ROI actions Mariia focused on that made all the difference

11:43 – How Mariia’s application-to-interview rate increased from 8% to 40%

14:27 – How switching to quality over quantity and getting selective with applications completely shifted Mariia’s confidence and options

22:47 – Why mindset and surrounding yourself with experts were key in Mariia’s job search

OTHER EPISODES YOU’LL LOVE:

🎙️ Episode 120: He Applied to 1,000 CS Jobs and Got 0 Interviews. Here's What Finally Worked

🎙️ Episode 117: From Laid Off to Director of CS in 60 Days (the 2 Moves That Made it Happen)

🎙️ Episode 112: He Spent 2.5 Years Applying to Jobs the Wrong Way. Here's What Finally Worked

FREEBIES & RESOURCES:

🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE

🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume

🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: https://customer-success-career.captivate.fm/sellyourself

🛎️ Learn how to Master Behavioral Interviews with my FREE Training: https://customer-success-career.captivate.fm/behavioral

CONNECT WITH ME:

❤️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/

💭 Got any questions? Send me an email at support@carlyagar.com

HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode124

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New episodes drop every Wednesday!

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Avsnitt(142)

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