Techcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!

Techcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!

Techcess' Mark Riddell and 'The Black Knight' - discussing shadow I.T., company values and MSPs!

This episode, Mark Riddell of m3 Networks is joined by 'The Black Knight' Craig Allan of Different Mindset.

They discuss managed service providers (MSP) and why they may or may not be a good fit for your business.

They break down all aspects, such as shadow I.T. and how it can affect the relationship between the managed service provider (MSP) and their customers.

A managed service provider is a company which manages IT infrastructure for businesses.

It can include services such as cloud hosting, managed security services, managed IT support etc and enable less technical staff within a business to access help with issues without calling the supplier.

As someone with a wealth of experience working with teams who have used MSP, 'The Black Knight' has a lot to say on the subject!

When it comes to managed services, what the customer wants it to be and what it actually is can be two totally different things.

In this episode, Mark and Craig deep dive into some of the implications of this, and discuss the rather mysterious sounding subject of 'shadow I.T'.

They also touch on what having a managed service provider can do for your business, and how to make it work with the company values.

If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving us a review and rating?

Please do!

Click here.

Follow us on Podchaser!

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(198)

Changing IT support provider in 2024 - should you?

Changing IT support provider in 2024 - should you?

Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT su...

3 Jan 202414min

7 signs your phone's been hacked (and how to fix it)

7 signs your phone's been hacked (and how to fix it)

Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, w...

22 Nov 202321min

The number 1 problem your business has with cyber security - and why it's not just an IT problem!

The number 1 problem your business has with cyber security - and why it's not just an IT problem!

Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security.  In today's episode, titled "The...

15 Nov 202318min

Remote work cybersecurity and how to protect your home workers

Remote work cybersecurity and how to protect your home workers

Remote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up t...

8 Nov 202315min

5 signs it's time to ditch your current IT support

5 signs it's time to ditch your current IT support

When It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business...

1 Nov 202318min

Joe Rogan explains the threat of AI scammers - honest!

Joe Rogan explains the threat of AI scammers - honest!

Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and bu...

25 Okt 202326min

Questions to ask if you're thinking of changing IT support provider

Questions to ask if you're thinking of changing IT support provider

The Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you n...

18 Okt 202335min

Email CC vs BCC and the impact each has on your business operations

Email CC vs BCC and the impact each has on your business operations

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the diff...

11 Okt 202324min

Populärt inom Politik & nyheter

aftonbladet-krim
p3-krim
aftonbladet-daily
svenska-fall
rss-krimstad
flashback-forever
rss-krimreportrarna
motiv
rss-sanning-konsekvens
svd-ledarredaktionen
spar
rss-flodet
politiken
rss-expressen-dok
rss-frandfors-horna
mannen-utan-spar
tv4-nyheterna-story
de-fyras-gang
rss-aftonbladet-krim
fordomspodden