#20 - Bethany Muzzi: The Metrics That Matter: Connecting Employee Turnover to Hard Business Outcomes

In this episode of By HR for HR, host Jocelyn King sits down with Bethany Muzzi, an HR professional who built her leadership foundation in the high-stakes healthcare environment during COVID-19 before transitioning into the fast-paced construction industry. Bethany shares her "sink or swim" lessons and explores how human resources acts as a universal anchor across vastly different sectors. The conversation unpacks the distinct tactical shift required when recruiting frontline and blue-collar talent compared to corporate white-collar roles. Bethany explains why chasing candidates no longer works and how companies must instead transform their employer brand into a talent magnet. From replacing generic internal point systems with high-quality, branded apparel that field workers actually want, to pivoting away from transactional referral bonuses that incentivize bad hires, Bethany reveals what authentic, employee-driven engagement looks like in practice. Listeners will also discover actionable advice on how HR practitioners can advocate for themselves internally and transition from admin support to invaluable strategic operators. Bethany discusses leveraging critical business metrics like turnover to prove HR's impact on financial outcomes, managing the chaotic staffing lifecycles of project-based bidding, and using out-of-the-box creativity to stand out in competitive job markets. Bethany Muzzi is an accomplished human resources leader with a background in communications, marketing, healthcare administration, and industrial personnel management. She currently drives strategic HR, recruitment initiatives, and culture development in the construction sector. You can connect with Bethany directly via email at bmuzzi@rcconst.net or locate her professional profile on LinkedIn. Learn more about your ad choices. Visit megaphone.fm/adchoices