What AI Learned From 738,000 Patient Conversations — Podium | Dennis Steele

What happens when AI handles more than 738,000 patient conversations and books 75,000 appointments?

You get a front-row seat to how patient expectations are changing and where the future of aesthetics is headed.

On this episode of The Dr. Randi Show, Dr. Randi Boyette sits down with Dennis Steele, Co-Founder of Podium, to discuss how artificial intelligence is transforming the patient experience and helping clinics meet a new generation of consumer expectations.

Drawing from hundreds of thousands of real-world patient interactions, Dennis shares what today’s consumers want, why speed and convenience have become critical drivers of conversion, and how AI is evolving from a simple chatbot into a powerful business tool capable of booking appointments, optimizing schedules, and supporting clinic growth.

The conversation also explores why OpenAI recognized Podium’s work, what separates effective AI from the countless tools entering the market, and how clinics can leverage technology without losing the personalized experience patients expect.

Dr. Randi & Dennis discuss:

• What 738,000 patient conversations reveal about today’s aesthetic consumer

• Why response time has become one of the biggest drivers of patient conversion

• How AI is influencing patient decisions before they ever contact a clinic

• The rise of Agentic AI and what it means for aesthetic businesses

• Why OpenAI spotlighted Podium’s technology

• How AI is helping clinics improve conversion, efficiency, and revenue

• What the future of patient communication may look like

Whether you’re embracing AI or still trying to understand where it’s headed, this episode offers a practical look at one of the biggest shifts happening in aesthetics today.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(70)

Inside BeautyDNA: The AI that Analyzes Your Skin and Your Routine — Mike Glaicar

Millions of skincare products are competing for your attention. BeautyDNA wants to tell you which ones are right for your skin.NewBeauty CEO Mike Glaicar returns to The Dr. Randi Show to introduce Bea...

17 Sep 19min

The Truth Behind Dramatic Body Transformations — Dr. Kevin Mosca

After Chelsea Romero’s ab etching results sparked a flood of questions from our audience, we went directly to the surgeon behind her transformation.Board-certified plastic and reconstructive surgeon D...

10 Sep 33min

Is This Amazonian Oil the Next Beauty Miracle? — Daniela Botero

What if one of beauty’s most powerful ingredients has been hiding in the Amazon for centuries?Actress, model and Xirü founder Daniela Botero joins Dr. Randi Boyette to reveal why cacay oil, often call...

3 Sep 27min

Can We Reset Aging Skin Cells? — Dr. Doris Day

What if aging skin cells could be reset to behave like younger ones?Dr. Doris Day returns to The Dr. Randi Show to introduce Re-Q, the new serum from Rapalogix designed to reset aging skin cells. She ...

27 Aug 42min

15 Years of Aesthetic Treatments: One Patient’s Verdict — Chelsea Romero

Most patients are willing to share their results. Far fewer will tell you exactly what they had done, why they chose it, and what recovery was really like.Chelsea Romero joins The Beauty Scene to do e...

20 Aug 22min

Inside NewBeauty’s Ultimate Night of Beauty — Mike Glaicar

What happens when beauty consumers, Top Doctors, and leading brands all come together for the ultimate night of beauty?In this episode of The Dr. Randi Show, Dr. Randi Boyette sits down with NewBeauty...

13 Aug 14min

FDA Committee Votes on Peptides | Special Report — Sarah Morgan

Did the FDA approve six new peptides? Not exactly. But one recent vote could have a major impact on where the industry goes from here.In this episode of The Dr. Randi Show, Dr. Randi Boyette welcomes ...

6 Aug 27min

The New Science of Beauty, Confidence, and Longevity — Dr. Steven Dayan

In this episode of The Dr. Randi Show, Dr. Randi Boyette welcomes back Dr. Steven Dayan for a dynamic conversation about the forces reshaping aesthetic medicine and the changing definition of a succes...

30 Juli 34min