Will Robots Replace Call Centers?

Will Robots Replace Call Centers?

In this episode of 'Will AI Snap That,' hosts Michael Rollins and Thanos discuss the rapid advancements in AI and its potential to replace call centers jobs. They explore the ethical implications of AI systems, such as training robots to interact with customers using personal context. The conversation touches upon real-world examples of AI applications, including systems that can perform customer service tasks, as well as the challenges of ensuring these systems don't make critical errors. The hosts also debate the pros and cons of AI's ability to replicate human interactions, considering both efficiency gains and potential manipulations. They conclude with a look at future predictions for AI's role in automating repetitive tasks and improving customer service experiences.

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Avsnitt(32)

AI is getting weird fast.

AI is getting weird fast.

AI is getting weird fast.This week we break down the Fable 5 chaos, the GPT 5.6 timing, the rise of vibe coders, and why software development is starting to look very different. If you work in AI, tec...

23 Juli 54min

HACKS!!! Instagram hacked

HACKS!!! Instagram hacked

In this episode of AI Snap Thot, Michael Rollins and Thanos dig into one of the wildest AI stories of the week: an Instagram prompt-injection exploit that reportedly let attackers take over accounts b...

25 Juni 49min

We're Back! We Survived the AI!

We're Back! We Survived the AI!

It's been a true minute, my friends. But we're back! Today, Thanos and I catch up about the last few months. About what we've been doing, and how much fun it's been. It's so good to see the glistening...

11 Juni 56min

OpenCancer AI: Fight Cancer with AI

OpenCancer AI: Fight Cancer with AI

"Find what your treatment plan might be missing. In minutes, not weeks. Built by a survivor."Ari Akerstein has embarked on a mission to help connect people in cancer treatment. They help patients find...

3 Juni 1h 5min

Taming AI Context Chaos: How Epic Scale AI Ships Faster with MCP

Taming AI Context Chaos: How Epic Scale AI Ships Faster with MCP

00:00 Cold open: “Humans of Earth” intro 00:38 Meet the guest: Colin Masters (Epic Scale AI) 02:40 Colin’s origin story (military → construction → NYSE → dev) 04:00 The EPIC method: Explore–Plan–Imple...

4 Nov 202548min

Sonnet 4.5 Sucks (says Rollins)

Sonnet 4.5 Sucks (says Rollins)

Debating AI Models and Efficient Workflow Management with Michael Rollins and ThanosIn this episode, Michael Rollins and his co-host Thanos discuss their experiences and frustrations with various AI m...

14 Okt 202544min

Mike Needs AI Therapy from Thanos - Will AI Snap That?

Mike Needs AI Therapy from Thanos - Will AI Snap That?

In this episode of 'Will AI Snap That,' host Michael Rollins, alongside his therapist Thanos, delves into the complexities of managing AI and engineering projects. Michael discusses the challenges he'...

22 Sep 202542min

Agile is Dead, the Intern Killed It

Agile is Dead, the Intern Killed It

The Death of Agile and the Rise of AI in Software DevelopmentIn this episode of 'AI Snap That,' hosts Michael Rollins and Thanos discuss the provocative statement that 'Agile is dead,' particularly cr...

15 Sep 202548min

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