The Fix1 Dec 2021

Communication Agility: How to talk to anyone - Felicity Wingrove

If the pandemic has taught us anything it is that to collaborate either virtually or in person we need to learn how we can bridge our individual and cultural differences and work as one team regardless of our location. We need to create culturally inclusive environments.

Culture includes the characteristics and knowledge of a particular group of people, encompassing language, religion, cuisine, social habits, music and arts. Culture also includes the shared patterns of behaviors, norms, interactions, and understanding that are learned through socialization. One way that culture plays out for all of us is through language.

How we communicate, the words, tone and body language we use all represent our culture and can make it hard for people, who differ from our culture to understand what we are trying to say.

We have always lived in an ethnically diverse society, we are all operating in an increasingly culturally diverse environment where we need to be able to interact, communicate, build relationships, and work effectively with people from diverse cultural and ethnic backgrounds.

Technology has made workplaces diverse and global. To succeed you need to be able to understand and appreciate diversity in its many forms, and to effectively engage and communicate with people from different cultures. But how may of us know how to adapt the way we communicate to ensure we are understood?

Joining us on todays podcast is Felicity Wingrove. Felicity is a leading expert on the applied psychology of language. Felicity will share specific strategies you can use to communicate with anyone, anywhere.

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