417 - How Much Financial Transparency Do Support Staff Need?
Maria Pirita welcomes Ron Sosa to discuss a mailbag question from an associate DVM asking how much financial transparency a clinic should share with staff and non-owner veterinarians so the team can s...
2 Sep 39min
416 - Planning to Exit on Your Own Terms
Dr. Andy Roark hosts Dan Blumenthal, CEO and co-founder of Blue River Pet Care, to discuss winding down veterinary careers through succession planning, legacy, and creating flexibility for practice ow...
31 Aug 38min
415 - Modernizing a Practice Without Making Everyone Feel Obsolete
A practice manager just acquired a second location with a loyal team and 26-year-old medicine. Dr. Andy Roark and Maria Pirita, CVPM, dig into how to modernize the care without making anyone feel outd...
26 Aug 51min
414 - Staff Are Leaving and Ownership Already Knows Why
Their practice manager plays favorites and talks down to the team, and ownership already knows. So why hasn't anything changed? Maria Pirita, CVPM, and Ron Sosa, CVPM, break down what to do when you'r...
19 Aug 43min
412 - Tech Team Lead Pulled In All Directions
Dr. Andy Roark and Tyler Grogan, CVT, answer a mailbag question from a veterinary technician lead who feels like they’re failing because different doctors and leaders keep asking for conflicting chang...
5 Aug 39min
411 - How Do I Ask For a Raise in This Economy?
Asking for a Raise in a Tough Economy, How Practice Managers Can Advocate Without Burning BridgesHost Maria Pirita and Dr. Andy Roark discuss a mailbag from a practice manager who has not received a r...
29 Juli 49min
410 - When Everything Lands on the Medical Director's Desk
Today Maria Pirita sits down with Dr. Jon Younker, a small-animal GP turned practice owner and VetLaunch consultant, about a medical director whose desk has become the default for decisions ranging fr...
22 Juli 36min
