AI in Retail: How Executives Are Embedding AI

AI in Retail: How Executives Are Embedding AI

📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.

00:00 - Welcome & Introduction

02:15 - AI Investment Trends in Retail

05:30 - AI’s Impact on Supply Chain & Operations

09:45 - AI in Customer Experience & Marketing

13:20 - AI Governance Challenges & Solutions

17:05 - Future of AI in Retail

20:30 - Final Thoughts & Key Takeaways


🎧In This Episode, You’ll Learn:

✔️ Why AI investment in retail is surging (+52% budget increase)

✔️ How AI is shaping customer experience, supply chain & marketing

✔️ The biggest AI governance challenges & how to solve them

✔️ How retailers should align AI with their brand strategy


🔗Follow us for more: https://retailnews.ai/


📩Got thoughts? Leave us a voice note or DM on LinkedIn!


Hashtags (For Discoverability):

#AIinRetail #RetailTech #RetailInnovation #ArtificialIntelligence #RetailTrends


AI in retail, artificial intelligence in retail, AI-powered retail, retail innovation, AI trends, IBM research, customer experience AI, supply chain AI, digital transformation, AI governance, AI for business, AI-driven strategy, retail marketing AI

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