#21 The King Is Dead. Do We Switch Off Personalization in News? Christoph Schmitz at Schibsted

#21 The King Is Dead. Do We Switch Off Personalization in News? Christoph Schmitz at Schibsted

Some news is too important for anyone to miss. Does that mean everyone should see the same homepage?

“The king is dead” has long been Nils’s example of a story in demos for personalization with news publishers and broadcasters, that must stay at the top, regardless of what an algorithm thinks a reader wants. It raises a question at the heart of news personalization: when one story matters to everyone, where does personalization belong?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise welcomes back Christoph Schmitz, Product Manager for Curate, Schibsted’s content recommendation system.

Together, they explore how editorial judgment and personalization work during major breaking news. Christoph explains the different layers of editorial control: deciding which stories can appear, what everyone needs to see, and where recommendations can help readers find relevant coverage.

The conversation also challenges what reading behaviour tells us. Following every World Cup story doesn’t necessarily make someone a lifelong football fan. How quickly should recommendation systems forget yesterday’s interests?

And towards the end, Christoph raises a question that could change how newsrooms work: what would a fully personalized homepage look like if editors couldn’t pin stories, but still retained editorial control?

🎧 Topics we cover:

• Should personalization be switched off during major breaking news?
• What editors control before an algorithm recommends anything
• Why the homepage remains a shared reference point
• Designing for occasional readers, not just the most active users
• Why recommendation systems need to forget
• Preparing news products for sudden traffic surges
• A future with editorial control, but without pinning

For anyone working with homepage strategy, personalization, or newsroom product development, this episode explores how to balance what matters to everyone with what matters to each reader.

🎧 Subscribe to Insight Shapes News for conversations on journalism, technology, and the choices shaping the news industry.

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Avsnitt(21)

#20 The Change Tax: Why Print-Era Hierarchy Is Killing News Media in the AI Age. Selma Stern, Independent Advisor

#20 The Change Tax: Why Print-Era Hierarchy Is Killing News Media in the AI Age. Selma Stern, Independent Advisor

Most people in media have not heard the term "change tax," but they have felt it. Selma Stern describes it as work that keeps coming back without ever getting resolved, like the same alignment meeting...

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#19 The News Homepage Formula: A/B Testing, Ice Ice Baby stunt, and Losing Control to Personalization. Helge Voll Hustad at VG (Schibsted)

#19 The News Homepage Formula: A/B Testing, Ice Ice Baby stunt, and Losing Control to Personalization. Helge Voll Hustad at VG (Schibsted)

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise sits down with Helge Voll Hustad, Homepage Editor at VG — Norway's largest news site, where he curates the homepage with n...

1 Juli 40min

#18 INMA Berlin, Die Zeit, Media Pioneer, and Why Trust Is the Only Advantage Left. Tarjei Gilbrant at Kilkaya

#18 INMA Berlin, Die Zeit, Media Pioneer, and Why Trust Is the Only Advantage Left. Tarjei Gilbrant at Kilkaya

What happens when two people who talk before every episode finally sit down in front of a microphone together?In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise is joined by...

22 Maj 34min

#17 Introducing Personalization Where the Newsroom Usually Says No — At the Top of the Homepage. Ivar Krustok & Tarmo Paju, Delfi Estonia

#17 Introducing Personalization Where the Newsroom Usually Says No — At the Top of the Homepage. Ivar Krustok & Tarmo Paju, Delfi Estonia

Content Personalization in news products has typically been placed in low-risk areas—below articles or in separate recommendation modules further down on the page.What happens when it is introduced hi...

9 Apr 1h 44min

#16 Technology Is No Longer Neutral. Why Infrastructure Is Becoming a Strategic Risk for News Companies. Endre Dingsør at Choose European

#16 Technology Is No Longer Neutral. Why Infrastructure Is Becoming a Strategic Risk for News Companies. Endre Dingsør at Choose European

Technology used to feel neutral. Infrastructure choices were seen as operational decisions handled by IT teams. That assumption is now being challenged.In this episode of Insight Shapes News by Kilkay...

12 Mars 49min

#15 The Leadership Model in Newsrooms Is Broken. What Needs to Change? Jeremy Clifford at Chrysalis Leadership

#15 The Leadership Model in Newsrooms Is Broken. What Needs to Change? Jeremy Clifford at Chrysalis Leadership

What does it take to lead journalists through uncertainty, resistance, and constant change?In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise speaks with Jeremy Clifford, fo...

23 Feb 1h 4min

#14 Algorithms vs Editors: Who Decides What You Read at Scale? Christoph Schmitz at Schibsted

#14 Algorithms vs Editors: Who Decides What You Read at Scale? Christoph Schmitz at Schibsted

How should personalization work in journalism when trust, fairness, and editorial responsibility are at stake?In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise speaks with ...

5 Jan 1h 10min

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