Tina Bennett, Chief Experience Officer at Yale New Haven Health

Tina Bennett, Chief Experience Officer at Yale New Haven Health

In this episode, Tina Bennett, Chief Experience Officer at Yale New Haven Health, joins the podcast to discuss the growing need for human connection in healthcare and the importance of prioritizing the patient experience despite budget cuts. She also shares insights on creating greater convenience for patients and finding ways to strengthen the healthcare experience while navigating financial pressures.

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Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake

Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake

In this episode, Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake, joins the podcast to discuss the workforce challenges facing healthcare organizations and the importance of dev...

25 Sep 11min

Beyond Point Solutions: Building the Clinical AI Layer

Beyond Point Solutions: Building the Clinical AI Layer

In this episode, Dr. Ed Lee, Chief Medical Officer, Nabla, discusses the shift from standalone AI tools to integrated clinical AI platforms, including ambient documentation, coding, clinical workflows...

25 Sep 10min

How Agentic Revenue Cycle Operations Unlock Enterprise Transformation

How Agentic Revenue Cycle Operations Unlock Enterprise Transformation

In this episode, PV Subba Rao, President, NTT DATA, discusses how agentic AI can improve revenue cycle outcomes, unlock cash and margin, reduce administrative burden and create capacity for broader he...

24 Sep 17min

Community and Clinical Workflow Insights for Hypertension Care: Part 2

Community and Clinical Workflow Insights for Hypertension Care: Part 2

In this episode, Graciana Garces, Chief Strategy & External Affairs Officer, Tejano Center for Community Concerns, Susan Boland, Manager of Nursing Operations, Avenue 360 Health & Wellness, and Eryn S...

24 Sep 26min

Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine

Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine

In this episode, Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine, joins the podcast to discuss GLP-1 medications and strategies for keeping drug pri...

24 Sep 13min

Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health

Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health

In this episode, Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health, joins the podcast to discuss facilitating better communication with patients and advancing e...

23 Sep 23min

Getting Identity Right: The Foundation for a Stronger Revenue Cycle and Safer Patient Experience

Getting Identity Right: The Foundation for a Stronger Revenue Cycle and Safer Patient Experience

In this episode, Christina Berg, RN, MHA, Sr. Director, Product Management, Imprivata, discusses how stronger patient identity can improve safety, protect against fraud, reduce duplicate records and d...

23 Sep 14min

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