[136] How to Solve Hardware Headaches for MSPs and Their Clients
TubbTalk: The Podcast for Managed Service Providers1 Okt 2023

[136] How to Solve Hardware Headaches for MSPs and Their Clients

In this episode, Richard Tubb speaks to Dave Tilly, CEO of DaaS Portal. Dave is revolutionising the way DaaS (device as a service) is delivered in the MSP space.

He and Richard talk about what DaaS actually is, where the idea for the business came from and how DaaS Portal helps MSPs to manage hardware, as well as the experience for MSPs of using the tool.

Dave explains to Richard about their relationship with Pax8 and how they’ve been supported. He also explains how DaaS Portal integrates with your existing MSP stack.

Richard and Dave were also briefly joined by Scott Riley of Cloud Nexus to talk about his experiences with DaaS Portal and how it’s changed his company’s hardware process. Scott also explained the myth of margins on devices.

They then looked at client self-service on DaaS Portal, how they help MSPs to explain DaaS to clients and why they use experience level agreements not service level agreements. Dave also explained why if a client defaults on their DaaS agreement it’s not a big deal.

Mentioned in This Episode


Avsnitt(200)

[38] Why MSPs should be selective with the tools they provide

[38] Why MSPs should be selective with the tools they provide

Richard talks to Leigh Wood, Director of Node IT Solutions, based in Biggleswade.SolarWindsConnectWiseIT GlueContinuumHelpdeskAuvikSkyKickBitTitanCloudMigratorFortiGateWatchGuardSonicWallPRTGCiscoMicr...

26 Sep 20181h 3min

[37] How journaling, mindfulness and trying new things can improve your business and your life

[37] How journaling, mindfulness and trying new things can improve your business and your life

Richard talks to Geoff Nicholson, performance coach specialising in the field of high performance, resilience and stress management, based in Newcastle upon Tyne.Mentioned in This EpisodeBusiness and...

25 Sep 201847min

[36] How computing has changed over the last two decades

[36] How computing has changed over the last two decades

Richard talks to Jon Honeyball, Contributing Editor to PCPro Magazine and owner of Woodleyside IT in Cambridgeshire.Mentioned in This EpisodePCPro MagazineWoodleyside ITSolarWindsKaseyaMicrosoftGoogl...

24 Sep 20181h 19min

[35] How Small Business Owners can Increase Productivity and Get Stuff Done

[35] How Small Business Owners can Increase Productivity and Get Stuff Done

Richard speaks to Tiana Wilson-Buys, owner of Talking Business, a coaching and consultancy business in Newcastle upon Tyne, England.Mentioned in This EpisodeBook: The Referral HarvesterBook: Eat That...

23 Sep 201841min

[34] How to make MSP billing and project management easier

[34] How to make MSP billing and project management easier

Richard talks to Steve Duckworth, CEO of Harmony PSA, about how their automation software can help IT businesses and the four different ways that MSPs can use it to sell.Mentioned in This EpisodeDatal...

26 Aug 201840min

[33] How an MSP can thrive in the security niche

[33] How an MSP can thrive in the security niche

Richard speaks to Norb Doeberlein, CEO of Netzbahn, about successfully running an IT company in a niche and the challenges of managing client security requirements.Mentioned in This EpisodeAutoTaskCon...

19 Aug 201841min

[32] How to Run a Successful MSP in an Area with no Big Businesses

[32] How to Run a Successful MSP in an Area with no Big Businesses

Richard talks to Mostyn Thomas about how he deals with the challenges of providing IT solutions in a small area and the tools he uses to make his Managed Service Provider (MSP) Astrix a success.Mentio...

13 Aug 201833min

[31] Why the Fastest-Growing MSPs are Using the Master MSP Model

[31] Why the Fastest-Growing MSPs are Using the Master MSP Model

Richard talks with Paul Dippell of Service Leadership about his recent research into master MSP use and the surprising results he found.Mentioned in This EpisodeService LeadershipContinuumH.I.G. Capit...

7 Aug 201851min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
rss-svart-marknad
svd-tech-brief
badfluence
rss-borsens-finest
uppgang-och-fall
avanzapodden
bathina-en-podcast
fill-or-kill
tabberaset
24fragor
rss-kort-lang-analyspodden-fran-di
rss-dagen-med-di
lastbilspodden
kapitalet-en-podd-om-ekonomi
borsmorgon
rss-inga-dumma-fragor-om-pengar
rss-veckans-trade