How the Founder of Panera Bread Outperformed Chipotle & Starbucks With Empathy & Intuition

How the Founder of Panera Bread Outperformed Chipotle & Starbucks With Empathy & Intuition

In today's episode, I chat with Panera Bread's founder, Ron Shaich, about his 36-year leadership journey. From starting as a small cookie store in Boston to becoming a top fast-casual chain with over 120,000 employees, Shaich delves into how he approached those tough choices along the way. Prioritizing core values over just data, our discussion uncovers the importance of resilience and perseverance in leadership.

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This episode is sponsored by Kyndryl. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠Kyndryl.com⁠.

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Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

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Ep. 9: The Motley Fool

Ep. 9: The Motley Fool

What makes a company a great place to work? To learn how The Motley Fool became the #1 company in America to work for I spoke with their chief collaboration officer Todd Etter. We look at everything f...

23 Okt 20141h 1min

Ep. 8: How The Collaborative Economy is Changing Everything

Ep. 8: How The Collaborative Economy is Changing Everything

You may have heard of the sharing or collaborative economy where consumers are getting what they want from each other isntead of through corporations. But what is driving this new model, how does it i...

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Ep. 7: Privacy and Security

Ep. 7: Privacy and Security

This week I explore privacy and security and whether or not these things exist in today's digital world. My guest is Raj Samani, a CTO with McAfeee and Internet Security Advisor to the EURPOL Cybercri...

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Ep. 6: Badges and Education

Ep. 6: Badges and Education

In episode 6 I speak with Jade Forester who helps run marketing and community for the Open Badge Alliance. Education today is broken and the value of traditional institutions is declining especially a...

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Ep. 5: Recruiting 2.0

Ep. 5: Recruiting 2.0

Guy Halfteck, the CEO of Knack, joins me to explore how games and big data are impacting the way we attract and manage talent within organizations. This is currently a huge problem within many organiz...

24 Sep 201453min

Ep. 3: Smart Cities and Cities of The Future

Ep. 3: Smart Cities and Cities of The Future

Episode 3 of the future of work podcast explores smart cities and future cities. The guest is Deb Acosta who is the chief innovation officer for the city of San Leandro. We explore topics such as tran...

10 Sep 201459min

Ep. 4: Trust and the Future of Work

Ep. 4: Trust and the Future of Work

This week my guest is Charlie Green who is the co-author of The Trusted Advisor and author of Trust-Based Selling. He's a world leading authority on the subject of trust and in this episode we explore...

10 Sep 201451min

Ep. 2: Creating Distributed Teams

Ep. 2: Creating Distributed Teams

Episode 2 of the future of work podcast explores why organization's should consider building distributed teams, what the benefits of distriuted teams are, and how to build distributed teams. We touch ...

27 Aug 201438min

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