Social Customer Care: Why Marketers Should Care

Social Customer Care: Why Marketers Should Care

Wondering how social customer care improves your marketing results? Want tips for acquiring and retaining customers?

In this episode, I interview Shep Hyken, a customer service and experience expert.

Show notes: https://www.socialmediaexaminer.com/334

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Instagram Business Profiles: Why Marketers Should Upgrade

Instagram Business Profiles: Why Marketers Should Upgrade

Have you considered moving to an Instagram business profile? Wondering what advantages you'll gain? In this episode, I interview Jenn Herman, a social media consultant and Instagram marketing expert. ...

14 Apr 201741min

Live Video: Tips and Techniques for Creating Great Content

Live Video: Tips and Techniques for Creating Great Content

Do you broadcast live video? Want to learn how to create an engaged following? In this episode, I interview Alex Khan, the founder of Attractive Media, a German social media agency that helps business...

7 Apr 201740min

Google Analytics: How to Analyze the Behavior of Your Site Visitors

Google Analytics: How to Analyze the Behavior of Your Site Visitors

Do you want to learn more about how people use your website? Wondering how the Behavior reports in Google Analytics can help?  In this episode, I interview Andy Crestodina, author of Content Chemistry...

31 Mars 201746min

Facebook Messenger Marketing: What Marketers Need to Know

Facebook Messenger Marketing: What Marketers Need to Know

Do you want to communicate with your customers via Facebook Messenger? Wondering how Facebook Messenger bots and Messenger ads can help? In this episode, I interview Molly Pittman, the vice president ...

24 Mars 201743min

Animated Visuals: How to Bring Still Images to Life

Animated Visuals: How to Bring Still Images to Life

Do you use visuals on your blog and social media? Have you considered animating them? In this episode, I interview visual marketing expert Donna Moritz. Her blog Socially Sorted was recognized as one ...

17 Mars 201741min

How to Use Facebook to Market Your Products

How to Use Facebook to Market Your Products

Do you have products to sell? Have you tried using Facebook ads to promote your products?  In this episode, I interview Steve Chou. Steve and his wife run an ecommerce site that sells handkerchiefs an...

10 Mars 201742min

Thought Leadership: How to Become Known to People Who Matter

Thought Leadership: How to Become Known to People Who Matter

Do you want to be recognized as an expert in your field? Wondering how to make a name for yourself? In this episode, I interview Mark Schaefer, a prolific blogger, author, and speaker. He's written So...

3 Mars 201740min

Video Blogging: How to Create Consistent YouTube Content

Video Blogging: How to Create Consistent YouTube Content

Do you create videos to promote your business? Have you considered starting a regular video blog? In this episode, I interview Amy Schmittauer, an online video expert. She founded Vlog Boss Studios an...

24 Feb 201740min

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