Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Today we’re joined by Heather Nolis, a principal machine learning engineer at T-Mobile. In our conversation with Heather, we explored her machine learning journey at T-Mobile, including their initial proof of concept project, which held the goal of putting their first real-time deep learning model into production. We discuss the use case, which aimed to build a model customer intent model that would pull relevant information about a customer during conversations with customer support. This process has now become widely known as blank assist. We also discuss the decision to use supervised learning to solve this problem and the challenges they faced when developing a taxonomy. Finally, we explore the idea of using small models vs uber-large models, the hardware being used to stand up their infrastructure, and how Heather thinks about the age-old question of build vs buy.

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The Biological Path Towards Strong AI - Matthew Taylor - TWiML Talk #71

The Biological Path Towards Strong AI - Matthew Taylor - TWiML Talk #71

This week, we’ll be featuring a series of shows recorded from Strange Loop, a great developer-focused conference that takes place every year right in my backyard! The conference is a multi-disciplinar...

22 Nov 201737min

Pytorch: Fast Differentiable Dynamic Graphs in Python with Soumith Chintala - TWiML Talk #70

Pytorch: Fast Differentiable Dynamic Graphs in Python with Soumith Chintala - TWiML Talk #70

This week, we’ll be featuring a series of shows recorded from Strange Loop, a great developer-focused conference that takes place every year right in my backyard! The conference is a multi-disciplinar...

21 Nov 201742min

Accessible Machine Learning for the Enterprise Developer with Ryan Sevey & Jason Montgomery

Accessible Machine Learning for the Enterprise Developer with Ryan Sevey & Jason Montgomery

This week, we’ll be featuring a series of shows recorded from Strange Loop, a great developer-focused conference that takes place every year right in my backyard! The conference is a multi-disciplinar...

20 Nov 201745min

Bridging the Gap Between Academic and Industry Careers with Ross Fadely - TWiML Talk #68

Bridging the Gap Between Academic and Industry Careers with Ross Fadely - TWiML Talk #68

We close out our NYU Future Labs AI Summit interview series with Ross Fadely, a New York based AI lead with Insight Data Science. Insight is an interesting company offering a free seven week post-doct...

16 Nov 201719min

The Limitations of Human-in-the-Loop AI with Dennis Mortensen - TWiML Talk #67

The Limitations of Human-in-the-Loop AI with Dennis Mortensen - TWiML Talk #67

We continue our NYU Future Labs AI Summit interview series with Dennis Mortensen, founder and CEO of X.ai, a company whose AI-based personal assistant Amy helps users with scheduling meetings. I caugh...

13 Nov 201735min

Nexus Lab Cohort 2 - Second Mind - TWiML Talk #66

Nexus Lab Cohort 2 - Second Mind - TWiML Talk #66

The podcast you’re about to hear is the fourth of a series of shows recorded at the NYU Future Labs AI Summit last week in New York City. In this show, I speak with Kul Singh, CEO and Founder of Secon...

9 Nov 201721min

Nexus Lab Cohort 2 - Bite.ai - TWiML Talk #65

Nexus Lab Cohort 2 - Bite.ai - TWiML Talk #65

The podcast you’re about to hear is the second of a series of shows recorded at the NYU Future Labs AI Summit last week in New York City.In this episode, you’ll hear from Bite.ai, a startup founded by...

8 Nov 201726min

Nexus Lab Cohort 2 - Bowtie - TWiML Talk #64

Nexus Lab Cohort 2 - Bowtie - TWiML Talk #64

The podcast you’re about to hear is the second of a series of shows recorded at the NYU Future Labs AI Summit last week in New York City. In this episode, I speak with Ron Fisher and Mike Wang, who, a...

7 Nov 201725min

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