#386: Insomnia Cookies: Launching a New Loyalty Program and Building Robust Customer Profiles for Increased Personalization
Send a text In 2003, Insomnia Cookies was founded by Seth Berkowitz, a University of Pennsylvania college student seeking a late-night sweet treat—a shared need that turned into an opportunity for Ber...
17 Juli 202417min
#385: Loyalty360 Loyalty Live | Nowell Outlaw, Switchfly
Send a text Switchfly was founded in 2003 as a travel technology startup. Today, Switchfly is a travel experience platform that allows brands to create memorable moments for employees. As a concept, t...
16 Juli 202419min
#384: Tim Hortons: Cultivating and Increasing Customer Engagement by Leveraging a Unique and Innovative Approach
Send a text Affectionally labeled as the “most Canadian brand in Canada,” Tim Hortons is a beloved quick-service restaurant (QSR) featuring coffee and other beverages, delicious donuts, breakfast favo...
15 Juli 202421min
#383: Stop & Shop: Increasing Customer Engagement by Leveraging In-store Technology
Send a text The company that would eventually become Stop & Shop was founded in 1914 when the Economy Grocery Store opened in Somerville, MA. In four short years, 32 stores made up the thriving grocer...
10 Juli 202430min
#382: Loyalty360 Loyalty Live | Tim Glomb, Wunderkind
Send a text Wunderkind works alongside clients using an AI-driven performance marketing solution, helping them form stronger brand-audience connections through identification resolution and hyper-pers...
9 Juli 202422min
#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty
Send a text With more than 20 locations in the U.S., Great Wolf Lodge is a popular chain of hotels featuring water parks and attractions that engage guests with a diverse set of lodging and dining opt...
3 Juli 202412min
#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation
Send a text Engaged Nation provides a suite of services and solutions designed to captivate, motivate, and drive measurable results. The company’s offerings include interactive web-based incentive pro...
2 Juli 202415min
#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology
Send a text In his new book, BIONIC RETAIL: HOW TO THRIVE IN AN EXPONENTIAL WORLD, author Gary Hawkins discusses how the pace of change outside organizations is accelerating faster than within, creati...
1 Juli 202417min
