Can't Sell, Won't Sell; Why adland has stopped selling and started saving the world - Steve Harrison
Uncensored CMO16 Juli 2021

Can't Sell, Won't Sell; Why adland has stopped selling and started saving the world - Steve Harrison

Pick up a copy of Steve's book "Can't Sell, Wont Sell" here.

Steve was European Creative Director (OgilvyOne) and Global Creative Director (Wunderman) either side of starting his own agency, HTW, where, in the seven years the agency operated, he won more Cannes Lions (18) in his discipline than any creative director in the world. His work has subsequently featured in the D&AD Copy Book. He has also authored Changing the world is the only fit work for a grown man; How to write better copy; and How to do better creative work - the latter becoming the most expensive advertising book ever when it traded on amazon for £3,854 a copy.

What we covered in this episode:

  • Why a propose driven entry will increase your chances of winning a Cannes
  • Why creative should come up with an idea to dramatise the benefit of the brand and then sell it to the client
  • How Turkeys beat Lions and what that says about our priorities are
  • Creative awarded campaigns are less effective than in the entire 24 year history of the IPA database
  • Do people still believe in advertising’s role in creating demand? We need to see our purpose as commercial again
  • The drug of fast data. Why we prioritise what is easy to measure rather than what works
  • Lack of accountability to track and evaluate the impact over the long term
  • Why you should judge a CMO on year 2
  • The importance of winning the board room battle
  • Clients no longer appreciates the time and talent to create great work. The public now to anything they can to avoid advertising. A once powerful business tool is now debased and devalued. Chairman of D&AD.
  • Dropped commercial purpose for social purpose
  • Great examples of social and commercial purpose combining
  • Why social purpose shouldn’t be marketing strategy
  • First purpose is shareholders and employees
  • Lazy solution to a complex marketing problem
  • The insanity of Gillette’s toxic masculinity and how it performed badly against men
  • How did we disconnect from the audience we serve? 84% are 18-40, 80% AB etc we live in a London centric metropolitan bubble
  • How regional agencies reacted differently to London ones
  • Steve’s surprise at the reaction for his book and why he believes social purpose is being pushed by a small clique
  • Why the boycott of GB News should worry us whatever political side we at
  • Why Twitter pressure groups shouldn’t dictate your media strategy
  • Why fear is driving the politicisation of business
  • How pampers got social and commercial purpose right
  • Steve’s manifestos for change
  • Every speech should end with the commercial value of Advertising
  • A new initiative to make creative effectiveness
  • Awards panels needs cognitive diversity
  • What a CMO thinks of Cannes
  • How people fear speaking up
  • Steve’s vision for the future of awards

Avsnitt(212)

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Monzo Bank has fast become Britain's favourite bank, offering a customer focused online banking approach that consumers were craving. When Monzo started in 2015 they managed to challenge the incumbent banks with their distinctive "hot coral" card and referral scheme. 9 years later they are an established brand in the category and AJ Coyne has been tasked with creating emotional advertising to help continue to grow their market share.Timestamps00:00 - Intro00:44 - AJ’s marketing background02:49 - What can clients learn from agencies07:40 - AJ’s time at Klarna09:48 - Taking the CMO job at Monzo10:49 - The emotion of money14:02 - Focusing on a world class customer experience23:07 - Positioning Monzo as a bank in a sea of neo banks24:09 - Monzo’s new brand campaign27:22 - Embedding Monzo in culture29:15 - Advice for being a young CMO33:05 - How to deal with things going wrong36:33 - Fostering creativity in an organisation37:55 - How AJ is creating the Monzo culture38:45 - AJ’s parting advice

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Colleen DeCourcy is the Chief Creative Officer at Snap, having previously spent over a decade at Wieden+Kennedy as co-president and Chief Creative Officer, working on some of the largest brand accounts in the world. In this episode we talk about Colleen's time at W+K, some of her favourite quotes from Dan Wieden and how she's now tackling brand at Snapchat.Timestamps00:00 - Intro01:22 - Colleen DeCourcy background03:30 - Winning creative leader of the decade06:30 - Colleen’s tenure at Wieden+Kennedy13:50 - The TIME Interview18:39 - From retirement to joining Snapchat21:56 - The challenges of Snapchat26:49 - Creating happiness in social media30:02 - The 3D Chess of Being CCO and CMO at Snapchat36:12 - What’s it like working for Evan Spiegel39:07 - Advice to young marketers from Colleen DeCourcy

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