Ep 90:  Talent Practices Of One Of The Bay Area's Hottest Companies

Ep 90: Talent Practices Of One Of The Bay Area's Hottest Companies

Jessica Mah is the founder and CEO of inDinero, one of the bay area's hottest companies. We met in Israel in 2009 when Jessica was just getting started building the company's software with her computer science background. Today, inDinero has 200 employees across 5 locations. Their purpose is to help businesses with accounting and taxes, like an outsourced finance department. One of Jessica's goals for her organization as it expands is to handle growth gracefully and retain culture along the way. One thing that sets inDinero apart from other companies is their interesting and unique talent practices. Jessica coined ABF talent as a way of rating team members and their performance. A employees are ones that she would enthusiastically rehire given what she knows about them today. B employees are ones that she might rehire but need to show improvement. These team members are put on a program to enhance their performance. Then at the end of the quarter, they will either be fixed or be fired. Jessica is a firm believer that harboring mediocrity is not conducive to good results. Her ranking system has proven very successful in transforming B players into A players. Another unique practice at inDinero is that they do not use e-mail internally. Instead, they converse via group chat rooms and messengers. This prevents employees from being held hostage in group email threads that unnecessarily fill up their mental bandwidth. All of the executives also use a special calendar grid that is tailored to the way that they want to spend their work week. This helps reduce stress and increase productivity. inDinero has a distinct hiring process to improve the odds of successful hiring and they also have high employee referrals. Jessica attributes much of the organization's growth and triumph to their values, such as radical candor and transparency. What you will learn in this episode:
  • ABF framework
  • inDinero's culture committee
  • Crowdsourced culture book for employees
  • Calendar grid for scheduling
  • inDinero's e-mail policy
  • How Jessica deals with recruiters trying to poach employees

Link From The Episode:

Indinero Blog

Jessica Mah on Twitter

(Music by Ronald Jenkees)

Avsnitt(1052)

Sparks: Blessing, Curse, or Both: How Vulnerability Can Be a Liability and How to Turn It Into an Asset

Sparks: Blessing, Curse, or Both: How Vulnerability Can Be a Liability and How to Turn It Into an Asset

The thing is, vulnerability in leadership isn’t always the strength it’s cracked up to be. In fact, it can sometimes be your biggest liability. In today’s Leadership Spark, we explore the surprising truth about how vulnerability can backfire, especially for CEOs and top executives. From the dangers of opening up to the wrong people, to the physiological stress responses even the most powerful leaders experience when faced with vulnerability, this episode dives into the complex reality of being open in the workplace. We also tackle the fine line between vulnerability and competence—how showing your human side can either elevate or undermine your leadership. If you're ready to rethink the way vulnerability fits into leadership, this conversation is a must-listen. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

4 Apr 5min

Leading in the Age of AI, Hybrid Work, and Redefined Success

Leading in the Age of AI, Hybrid Work, and Redefined Success

The way we work, lead, and define success is evolving faster than ever. AI is transforming industries, the office is being reimagined, and the old definition of success—chasing money and titles—is being challenged. So what does this mean for you as a leader? In this special episode of the Future Leader Podcast, we’re bringing together the most game-changing conversations from Q1 2025. Martin Ford, futurist and best-selling author, unpacks how AI is reshaping jobs, businesses, and leadership. Jordan Goldstein and Elizabeth Brink, co-CEOs of Gensler, reveal how workplace design fuels creativity, culture, and sustainability in the hybrid era, and what the office of the future looks like. Sahil Bloom, author and entrepreneur, challenges the traditional view of success, introducing a new framework for wealth—time, relationships, health, mental clarity, and financial stability. The future of leadership isn’t coming, it’s already here. This episode is your chance to get ahead of the curve. Learn all the skills you need to lead in the future of work.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

31 Mars 52min

Sparks: Think Beyond Borders: How to Cultivate a Global Citizen Mindset With Solvay CEO Ilham Kadri

Sparks: Think Beyond Borders: How to Cultivate a Global Citizen Mindset With Solvay CEO Ilham Kadri

Every great leader knows that the world is bigger than your comfort zone. They don’t just surround themselves with people who think like them. They seek out different perspectives, challenge their own assumptions, and learn to see through a global lens. That’s the Global Citizen Mindset, and in today’s world, it can be your competitive edge. In today's Leadership Spark, we explore how thinking beyond borders makes you a stronger leader, with insights from Ilham Kadri, CEO of Solvay, whose journey proves that real leadership isn’t about where you come from—it’s about how far you’re willing to see. Learn why leaders who think globally make better decisions, solve complex problems, and navigate uncertainty with confidence.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

28 Mars 6min

Bestselling Author Reveals How The World’s Best Investors Think & Why Leaders Need to Pay Attention!

Bestselling Author Reveals How The World’s Best Investors Think & Why Leaders Need to Pay Attention!

Most people see investing as just stocks and numbers, but the world’s greatest investors approach it differently. Their biggest lessons go beyond money—they're about how to think, make smarter decisions, and live a richer life. William Green, bestselling author of Richer, Wiser, Happier, has interviewed over 50 legendary investors, including Charlie Munger, Howard Marks, and Sir John Templeton. Along the way, he’s uncovered powerful insights that apply not just to investing but to leadership, business, and personal growth. In this episode, William shares what leaders can learn from investors about making better decisions, avoiding costly mistakes through inversion thinking, and applying the power of compounding to knowledge, relationships, and habits. He reveals why mastering emotions matters more than mastering money, why intuition is just as critical as data, and how knowing your circle of competence helps you focus on playing games you’re equipped to win and knowing your limits. We also explore how ethical leadership isn’t just the right thing to do—it’s a long-term advantage, and long-term success is often tied to integrity, self-awareness, and learning from both wins and failures.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

24 Mars 59min

Sparks: Three Strategies That Help Your Career and Why Usual Career Advice Do Not

Sparks: Three Strategies That Help Your Career and Why Usual Career Advice Do Not

Most career advice is useless. "Follow your passion." "Wait for the right opportunity." "Success happens when you get lucky." These are some of the most common (and misleading) career clichés. And if you’ve been following them, you might be stuck waiting instead of building. In today’s Leadership Spark, I’m sharing three unconventional strategies that completely changed my career and helped me build a life on my own terms. First, learning how to learn is the single most important skill you can develop—waiting for someone else to teach you what you need will keep you stuck. Second, "fake it till you make it" isn’t about pretending—it’s about rewiring your mindset so you can step into opportunities before you feel ready. And finally, chasing passion is one of the biggest career mistakes people make. Passion isn’t something you find—it’s something you bring into what you do. These three shifts changed everything for me. They’ll do the same for you. Listen now.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

21 Mars 10min

Betterworks CEO Doug Dennerline on Why Annual Performance Reviews Are Broken

Betterworks CEO Doug Dennerline on Why Annual Performance Reviews Are Broken

Traditional performance reviews are broken—outdated, ineffective, and dreaded by employees and managers alike. Many companies scrapped them, only to bring them back in new forms. Why? What’s really driving employee disengagement? And how can AI help leaders make smarter, unbiased decisions about performance, promotions, and career growth? In today’s episode, Doug Dennerline, CEO of Betterworks, breaks down the new performance management approach replacing outdated annual reviews, and why companies are rethinking performance tracking. We also unpack how AI is transforming feedback, goal-setting, and leadership to make smarter people decisions. Hear Doug’s take on the future of hybrid work and what most managers get wrong about employee engagement. Finally, we cover how HR’s role is evolving into a strategic force in the future of work. If you lead a team, manage performance, or want to future-proof your leadership, this is a conversation you can’t afford to miss. This episode is sponsored by Betterworks If you’re ready to move from managing performance to shaping the future, EmpowerHR 2025 is where it begins. This exclusive event, hosted by Betterworks, is bringing together top HR innovators to share breakthrough strategies in performance management on March 20th. Save your spot at empowerhr.betterworks.com.  ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

17 Mars 51min

Sparks: Vulnerable Leadership: Revealing the Secret Formula to Any Leader’s Success

Sparks: Vulnerable Leadership: Revealing the Secret Formula to Any Leader’s Success

Vulnerability alone WON’T make you a great leader. Yes, vulnerability is key to trust and connection. Leaders are told to be open, admit mistakes, and be authentic. But vulnerability without leadership can backfire. Imagine a CEO addressing their company during a crisis. They acknowledge the struggles, admit uncertainty, and… stop there. No vision. No direction. Just uncertainty. That’s not leadership. That’s fear without a plan. In today’s Leadership Spark, we explore what separates vulnerability that builds trust from vulnerability that erodes confidence. You’ll discover the real formula for impactful leadership: Vulnerability + Leadership = Trust & Competence. Hear real-world examples of leaders who got it right and those who didn’t. If you’ve ever wondered how to be authentic while still inspiring confidence, this episode is for you. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

14 Mars 10min

Is AI Taking Over The World? Not So Fast! - Chief AI Officer of PwC US, Dan Priest

Is AI Taking Over The World? Not So Fast! - Chief AI Officer of PwC US, Dan Priest

AI is moving faster than most leaders can keep up. If you’re not leveraging it, you’re already behind. But AI adoption isn’t as simple as plugging in new tech. While some companies are already using it to outpace competitors, others are stuck in analysis paralysis—unsure how to implement AI without opening themselves up to risk. If you want to lead in this AI-driven world, you can’t afford to wait. In this episode, Dan Priest, US Chief AI Officer of PwC, breaks down the biggest AI shifts happening right now and the strategies leaders need to stay ahead. You’ll learn why AI has moved from a technical tool to a business strategy driver, how companies can avoid the biggest AI adoption mistakes, the critical role of responsible AI governance, and why understanding AI’s human impact is just as important as its technical capabilities. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

10 Mars 55min

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