Ep 186 - Meet POH 's New Hosts

Ep 257 - Amplifying Filipino Flavours and Stories: A Journey into Cultural Culinary Fusion with Fides Mae Santos from The Entree. Pinays. and The Calamansi Story.In the latest episode of the Principle of Hospitality podcast, we had an enriching conversation with Fides Mae Santos of The Entree. Pinays. about the Calamansi Story and the cultural significance of Calamansi, the Philippine lime.Fides and her co-founder, Grace, are advocates for Filipino culture in Australia, having contributed to the Melbourne Food and Wine event and so much more with the projects they undertake. Their passion lies in enhancing appreciation for their rich culinary history and community bonds, with Calamansi symbolising the heart of this mission.The Calamnsi tree, found in many Filipino backyards, is more than just a provider of fruit. It represents generations of migration, sacrifice, and joy.One of the highlights of our conversation was the journey of creating the Calamansi Cider Crush with DV Cider House and Merkado. This collaboration, born in the Philippines and crafted in Regional Victoria, is a testament to the potential of Filipino-Australian cultural and commercial bridges.Tune in to explore the Calamansi story, the creational journey of all their projects, and its impact on the Filipino community in Australia.Please find our guest information here:Website: https://www.entreepinays.com/Instagram: https://www.instagram.com/entree.pinays/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.comFine Food Australia returns this September to Sydney and will occupy the entire ICC Sydney – that’s 4 levels of Fine Food! Fine Food has been the leading trade event for all food —from retail to hospitality, manufacturing to bakery for nearly 4 decades Visiting Fine Food will be the recipe to fast-track your business for commercial success. Just a reminder that this is a free event to attend, so make sure you register at finefoodaustralia.com.au Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar,...

24 Aug 202342min

Ep 256 - Charting a Sustainable Seafood Path and Influencing the Future of Culinary Arts with Umar Nguyen, the ‘Fish Girl’.In our captivating podcast episode, our guest Umar Ngyuyen and I embark on a journey through the lesser-known domains of seafood. We delve into the increased use of the whole fish in dishes, shedding light on overlooked parts such as wings, heads, and even rarely considered species like Razorback prawns.We discuss the challenges we've encountered in expanding the seafood spectrum for customers and chefs alike. Umar, ever the advocate for seafood diversity, emphasises education's power in shifting from conventional choices like salmon, barramundi, and snapper. Together, we underscore the integral role of wholesalers and how fostering more robust relationships with chefs can lead to more diverse seafood menus.Umar also addresses the culinary industry's staffing issues, acknowledging the uphill battle. However, rather than dwelling on the negatives, we view this as an opportunity for growth, instilling resilience and passion in the new generation of chefs.As we conclude this episode, we express excitement for the future, hinting at further exploration of these challenges and potential solutions. This engaging conversation will resonate with all of you who share our interest in sustainable seafood and the evolving culinary industry. We also want to acknowledge the great suppliers who made the ‘Catchers and Growers of the Sea’ event in Brisbane possible.-Northern Wild Catch: http://northernwildcatch.com.au/-Shark Bay Seafoods: https://www.sharkbayseafoods.com/-Infinity Blue Barramundi: https://infinitybluebarramundi.com.au/-Jervis Bay Mussels: https://jervisbaymussels.com.au/-Rocky Point Aquaculture: https://www.instagram.com/rockypointaquaculture/-Raptis: https://raptis.com.au/-NZ Ora King Salmon: https://orakingsalmon.co.nz/-Calendar Cheese: https://www.calendarcheese.com.au/-Blue Reef Coral Trout: https://bluereef.au/Please find our guest information here:Instagram: https://www.instagram.com/thefishgirl/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Fine Food Australia returns this September to Sydney and will occupy the entire ICC Sydney – that’s 4 levels of Fine Food! Fine Food has been the leading trade event for all food —from retail to hospitality, manufacturing to bakery for nearly 4 decades Visiting Fine Food will be the recipe to fast-track your business for commercial success. Just a reminder that this is a free event to attend, so...

17 Aug 202346min

Ep 255 - Rebuilding a pub to be magical again with Rebecca Feingold from Goldy’s TavernToday, we're revisiting an episode that received fantastic feedback. Join us as we chat with Rebecca Feingold, the passionate owner of Goldy's Tavern, a pub that truly captures the magic of creating long-lasting friendships.Rebecca shares her remarkable journey in the hospitality industry, from her background in marketing and design to almost starting a health-focused food van. We dive into her experience of opening a highly successful cafe in South Melbourne and how it eventually led her to the ownership and management of Goldy's Tavern, which recently won the prestigious national pub of the year award.In our conversation, we explore the factors that motivated Rebecca to purchase the pub and the immense energy and excitement that the team felt upon receiving such a prestigious recognition. We also touch on the industry's future outlook and Rebecca's feelings of hopefulness amidst the ever-changing landscape of the hospitality world.Additionally, given their tremendous success, we discuss the exciting plans for Goldy's Tavern's future and whether there's an appetite for expanding to more venues.Tune in to this insightful podcast episode as Rebecca shares her journey, experiences, and aspirations for Goldy's Tavern, leaving you inspired and eager to discover the magic of this extraordinary pub.Please find our guest information here:Website: https://www.goldystavern.com.au/Instagram: https://www.instagram.com/goldystavern/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsFine Food Australia returns this September to Sydney and will occupy the entire ICC Sydney – that’s 4 levels of Fine Food! Fine Food has been the leading trade event for all food —from retail to hospitality, manufacturing to bakery for nearly 4 decades Visiting Fine Food will be the recipe to fast-track your business for commercial success. Just a reminder that this is a free event to attend, so make sure you register at finefoodaustralia.com.au

10 Aug 202343min

Ep 254 - Evolving a loved cafe brand with so much heritage Jets (Anita) Langlands from LaMarzoccoIn this episode, we're revisiting a fan-favorite conversation with Jets Langlands from La Marzocco, where we explore the evolution of a beloved cafe brand with a rich heritage.Jets takes us on a journey as she shares her early experiences in the industry and her deep love for coffee. We discuss the enduring appeal of the La Marzocco brand within the cafe industry and its iconic status among coffee enthusiasts worldwide.The conversation then delves into the topic of automation and its impact on the industry. Jets provides insights into the future of baristas and how their roles may evolve alongside advancing technology.From a marketing perspective, Jets shares her strategies for evolving a brand with a strong heritage while staying true to its essence. We also explore how La Marzocco embraces change and innovation while maintaining their core values.Join us as we revisit this enlightening discussion, gaining valuable insights into the coffee industry and the journey of iconic brands like La Marzocco.Please find our guest information here:Website: https://au.lamarzocco.com/Instagram: https://www.instagram.com/lamarzoccoau/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Fine Food Australia returns this September to Sydney and will occupy the entire ICC Sydney – that’s 4 levels of Fine Food! Fine Food has been the leading trade event for all food —from retail to hospitality, manufacturing to bakery for nearly 4 decades Visiting Fine Food will be the recipe to fast-track your business for commercial success. Just a reminder that this is a free event to attend, so make sure you register at finefoodaustralia.com.au Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

3 Aug 202350min

Ep 253 - Creating Unique Dining Experiences and Adapting to Change: A Conversation with Restaurateur Howin Chui and Chef Chase Kojima from Senpai ConceptsPrepare to dive into an exhilarating conversation as we join Chef Chase Kojima and Howin Chui in an engaging podcast episode. These two dynamic individuals share their journey, their unique partnership, and their unwavering passion for innovation in the culinary world.Chase and Howin discuss the impact of social media on their business, revealing how a captivating Instagram presence and takeaway options have drawn in eager food enthusiasts. Howin, with his marketing prowess, has been instrumental in guiding Chase and imparting valuable insights. Their collaboration has led to the creation of mouthwatering dishes and a thriving business.As they reflect on their partnership, it's clear that they balance each other's strengths, with Howin's boundless energy and rapid-fire ideas complementing Chase's culinary expertise. Their synergy has been key to their success and has allowed them to push boundaries and explore new horizons.Stay tuned as they share their future plans, including opening new locations, revamping existing restaurants, and expanding their brand internationally. With ventures on the horizon in Melbourne, Brisbane, and Asia, their innovative concepts are set to leave a lasting impression on the culinary scene.Please find our guest information here:Website: https://www.senpairamen.com/Instagram: https://www.instagram.com/senpaiconcept/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

27 Juli 202349min

Ep 252 - Growth, Expansion, and Fatherhood, a Conversation with Kieran Spiteri from Yolk.GroupBrace yourselves for a stimulating conversation today as we welcome back a familiar face, Kieran Spiteri, known to many of you as the driving force behind Melbourne's acclaimed café, Terror Twilight. His plate has been full, navigating his expanding business, initiating new ventures, and still finding time to perfect the art of a great coffee.Today, we delve into many subjects: the emergence of promising leaders within his cafés, the grand opening of his newest endeavour, Hifi, the inception of an innovative hospitality group named Yolk.Group, and an insight into his role as a father to two young boys. Juggling parenthood and a thriving career is no simple task, but Kieran seems to manage it with finesse and grace.We'll examine how Kieran has cultivated leadership within his hospitality brands, mirroring his meticulous process for brewing the perfect coffee. And do I detect a hint of anticipation in the air? It promises thrilling new developments and plans for Terror Twilight Catering. As for Hifi, will there be a continuation of the story with new branches? We shall uncover.During our previous encounter, we discussed the exciting challenge of infusing the essence of Terror Twilight's culture into a new café in Moonee Ponds, fittingly named CONVOY. We're curious to hear about that journey's progression and any obstacles that may have surfaced. Furthermore, Kieran will share his experience of balancing paternal duties with hospitality leadership and how he's imprinting his legacy on the industry.Please find our guest information here:Instagram: https://www.instagram.com/yolk.group/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

20 Juli 202352min

Ep 251 - Championing Change: Navigating Inclusion, Diversity, and Sustainability in the Hospitality Industry with Jazmin Bornholdt from Ibis Sydney ThornleighWelcome to another exciting episode! We're hanging out with Jazmin Bornholdt today. She's not just your ordinary Operations Manager at Ibis Sydney Thornleigh; she's also an Asia Pacific Inclusion & Diversity Member for Accor Hotels. Jazmin's brings her wealth of experience in the trifecta of hospitality, inclusion, and sustainability.Jazmin's Journey: From Hospitality to Championing Inclusion & Diversity: Take a walk with us down memory lane as Jazmin shares her inspiring journey in hospitality and how she found her passion in promoting inclusion, diversity, and sustainability.Inclusion and Diversity Initiatives at Ibis Sydney Thornleigh: Get a sneak peek into some powerful initiatives Jazmin's been part of at Ibis Sydney Thornleigh. Hear first-hand how these have influenced the company's culture and ethos.ACCOR's Sustainability Efforts: Hear about ACCOR's innovative approach to minimizing its environmental footprint. Jazmin gives us the lowdown on how ACCOR is setting the pace for other hotels in the region.Hospitality's Future: Inclusion, Diversity, Sustainability: Jazmin shares her insights on emerging trends and challenges in the hospitality industry, especially around inclusion, diversity, and sustainability.Stay tuned for a compelling chat with Jazmin Bornholdt that will leave you thinking about the future of the hospitality industry.Please find our guest information here:Accor's Website: https://all.accor.com/australia/index.en.shtmlJazmin's email address: Jazmin.bornholdt@accor.comPlease find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

13 Juli 202329min

Ep 250 - Uncovering the power of people, mental health, and embracing change with acclaimed chef Telina MenziesThis week we are thrilled to have Telina Menzies joining us. With a wealth of experience and expertise in the hospitality sector, Telina has been instrumental in driving change and fostering a positive work environment they work in. In this episode, we will be discussing a range of topics, including people development, mental health and team culture, self-sustainability, and embracing change for the better.In today's conversation, we're diving deep into:The People-Centric Approach: Telina unpacks the significance of people development in hospitality and reveals some effective strategies they've employed to stimulate growth and success.The Evolution of Change: Join us as Telina provides insightful examples from their journey, showing us how the hospitality industry has grown and adapted to inevitable changes. We'll be exploring key lessons from these metamorphoses.Embracing Diversity & Inclusion: Telina emphasizes the critical role of diversity and inclusion in the hospitality sector. We discuss the strategies businesses can use to cultivate a diverse and inclusive environment for their teams and customers.Fostering Healthy Team Culture: We address the importance of mental health and team culture in hospitality. Telina shares successful initiatives and strategies that promote a supportive and inclusive culture in these settings.Please find our guest information here:Instagram: https://www.instagram.com/telina_menzies/Linkedin: https://www.linkedin.com/in/telina-menzies-432ba759/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

6 Juli 202349min