Ep 186 - Meet POH 's New Hosts

Ep 249 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale with Gareth Whitton from Tarts Anon Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world.In today's episode, we have a special guest who embodies the essence of a high-performance chef. If there were a West Point equivalent for chefs, he would be a two-time graduate. A pastry maestro who turns fine dining into art in tart shells, we are delighted to have Gareth Whitton, the founder of Tarts Anon.Tarts Anon was born out of a lockdown and rapidly gained a cult following for its amazing tarts. While many are familiar with the story of Tarts Anon, the intriguing personal journey of Gareth remains a tale that has yet to be told. Today, we're excited to not only delve into the inception of Taron but also explore Gareth's unique story.So, get ready for an epic culinary adventure as we unravel the man behind the brand, his journey to becoming a renowned chef, and the future vision he holds for his beloved establishment.In this podcast Leon discusses…-Kitchen Culture Shock - Hear about Gareth's first plunge into a high-pressure kitchen environment with its unique fashion and culture. A story that promises unexpected turns and an intense experience that will make you rethink your comfy shoes.-Relentless Passion for Culinary Arts - Discover Gareth's experience with grueling work hours, all contributing to his pursuit of the culinary arts. Listen to his journey of literally running around the kitchen, painting a vivid picture of dedication and passion.-Pushing Boundaries - Learn about how Gareth relentlessly chased challenging situations, all in an attempt to absorb as much knowledge as he could. A tale of not just skill, but a test of endurance and ambition.-More Than a Glittering CV - Uncover the truth behind Gareth's illustrious resume. Hear about his motivation which wasn't about achieving a stellar CV but gaining invaluable culinary experience. A perspective that challenges the traditional notions of success.-Pursuit of Broadened Knowledge - Tune in to hear about Gareth's current pursuit - a quest to broaden his learning. Listen to him talking about his newfound focus on management, business and leadership skills, revealing the growth of a chef into a well-rounded professional.Please find our guest information here:Website: https://www.tartsanon.com.au/Instagram: https://www.instagram.com/tarts_anon/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about...

29 Juni 20231h 22min

Bonus Ep - UNPACK: Changes to packaging and the impact on supply, design and roll-out - A panel discussion for the hospitality industry Welcome to a very special episode of the podcast where we delve deep into the world of packaging design and sustainability. Our panel discussion today is inspired by a theme that resonates with us all - transparency. Brought to you by Principle Design, we're exploring how to change an industry and consumer behaviours alike as we all step towards a more sustainable future.In this panel discussion, we dig into the imminent regulations set to shake up the packaging ecosystem, and how we navigate this change while maintaining brand integrity. Our esteemed panel, composed of Jes Egan from Principle Design, Gary Lomacchio from Anchor Packaging, Lucy Piper from Work for Climate, Shaun de Vries from Open Pantry Consulting and hosted by Leon Kennedy from The Mulberry Group will dissect the 'packaging pipeline', and engage in a lively discussion on the new laws and their profound effect on design visuals and thinking.So, are you ready to explore the next chapter of sustainable packaging? Let's 'Unpack' it. Buckle up and let's dive in...Please find our guest information here:Website: https://principledesign.com.au/Instagram: https://www.instagram.com/principledesign/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Principle Design Sustainable PackagingYou never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business. Principle Design Website - https://principledesign.com.au/Principle Design Sustainable PackagingYou never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business. Principle Design Website - https://principledesign.com.au/

27 Juni 20231h 6min

Ep 248 - Unleashing the Future of Hospitality through Innovation and Cutting-Edge Technology with Colin Birney from Square This week we are discussing the latest trends and insights in the hospitality industry. Today, we're excited to have Colin Birney as our guest. For the last four years, Colin has been the Head of Business Development for Square in Australia, where he helps small businesses grow and thrive through innovative technology solutions. In this episode, we'll discuss the future of restaurants and Colin's insights on how restaurants can adapt to changing consumer preferences, technological advancements, and other trends. In this podcast we discuss…-Discussion on the role of technology in enhancing operations and profitability within the food service industry.-Exploration of behind-the-scenes tech solutions that optimise restaurant operations and enrich the customer experience.-Future outlook on emerging technologies set to revolutionise the restaurant industry.-Insight into the evolving role of front-of-house staff with the rise of mobile ordering and contactless payments.-Strategies for standing out and attracting customers in the highly competitive restaurant industry and the benefits of using technology to personalise the guest experience in restaurants.Please find our guest information here:Website: https://squareup.com/au/en/point-of-sale/restaurantsInstagram: https://www.instagram.com/squareau/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

22 Juni 202335min

Ep 247 -A Flavorful Journey through Authentic Mexican Cuisine with the Visionaries Behind It with Beatrice and Daniel Pineda from Superchido and CDMXOur guests this week are from the exciting Superchido and CDMX brands, both are authentic Mexican restaurants in Melbourne that are making waves for its delicious cuisine and unique brand story. Joining us are Daniel and Beatrice Pineda, two of the amazing people behind this innovative venture. Together, we'll dive into the secrets of their culinary success, discuss the importance of diversity and leadership in their team, and explore the role of marketing and storytelling in creating a memorable dining experience. In this podcast we discuss…-Origins of Superchido: We start by discussing the inspiration behind Superchido, its unique dishes, and how it distinguishes itself from other Mexican restaurants in the region.-Storytelling and Branding: Next, we talk about the crucial role of storytelling and branding for Superchido and how it connects with its audience.-Diversity and Leadership: We then explore Superchido's diverse team, its leadership style, and the experiences and challenges of managing a multicultural setup.-Consumer Behavior and Inflation: We wrap up by discussing changes in consumer behavior amidst inflation and how Superchido adapts to continue attracting customers.Please find our guest information here:CDMX Website: https://www.cdmx.com.au/CDMX Instagram: https://www.instagram.com/__cdmx/Superchido Website: https://www.superchido.com.au/Superchido Instagram: https://www.instagram.com/_superchido/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

15 Juni 202342min

Bonus Ep - Worksmith Events - Who is in control of your venue’s narrative?We're back with our Worksmith Community talk on a topic that can make or break a business. In the ever-changing landscape of social media, we look to explore the role of journalists, PR companies and influencers within the hospitality industry - and how to equip venues to deal with them.Is it worth playing the game of controlling your narrative? Has it already been decided for you? Can you pivot in an established business? What can you do to have a better understanding of who currently controls your narrative?Running the show on the night is Dani Valent, one of Australia's most respected food communicators. She is a longtime freelance journalist and restaurant critic, award-winning cookbook author and host of the Dirty Linen food podcast. Dani is a frequent media commentator on hospitality issues and a leading industry advocate.Joining her is:James Spreadbury, a South Australian native who pursued his hospitality career with a move to Europe, where in 2009 he found himself at the renowned restaurant Noma in Copenhagen. He rose to the position of Service Director and partner, where he would play a vital role in the restaurant's growth and evolution. Roslyn Grundy, a writer who has been writing about food for more than two decades. Currently deputy editor of Good Food in The Age and The Sydney Morning Herald, Roslyn is a former editor of Victoria’s restaurant bible, The Age Good Food Guide, and when she’s not eating out for work, she’s eating out for fun.Fiona Brook, Zilla & Brook Publicity founder and director Fiona is an experienced communications and public relations practitioner with an extensive network in local and international media. Over the past 15 years, she’s worked with a significant portfolio of clients in the arts and entertainment, events, fashion, design and hospitality sectors.Please find our guest information here:Website: https://worksmith.io/Instagram: https://www.instagram.com/worksmith.io/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/

11 Juni 20231h

Ep 246 - Building a Greener Future: Expert Insights on Sustainable Event Consulting with Director of Frank Wild Marky Rochford This week we're excited to have Marky Rochford, the Director of Frank Wild, a sustainable event management brand that has made a name for itself in the hospitality industry. With a focus on reducing waste and promoting sustainable practices, Frank Wild is a leader in the industry, and we're eager to learn more about the brand's philosophy and success.In this podcast we discuss…-Frank Wild's commitment to sustainability, its origin, and integration into their events was discussed.-We explored the balance between the cost of sustainability and client expectations.-Frank Wild's metrics for tracking the success of their sustainability efforts were highlighted.-We examined the adaptations Frank Wild made in response to the COVID-19 pandemic for safety.-Practical advice was given for hospitality businesses interested in adopting sustainable practices.Please find our guest information here:Website: https://www.frankwild.com.au/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

8 Juni 202343min

Ep 245 - Pancakes before everything, an exceptional Sydney cafe with a focus on branding with Chris Theodosi from Happyfield This week we sit down with Chris Theodosi who is the co-owner of the popular Sydney cafe, Happyfield. Happyfield is known for its delicious coffee, delicious pancakes, and beautiful atmosphere, and we're excited to learn more about the brand's success and what makes it stand out in the hospitality industry.In this podcast we discuss…-What inspired Chris and Jesse to start this business, and how they developed the concept for the brand.-The creative process that took place for designing and decorating the space.-How they differentiate Happyfield from other cafes, and what steps they have taken to maintain a loyal customer base.-How he is leaving a legacy in the hospitality industry.Please find our guest information here:Website: https://www.happyfield.com.au/Instagram: https://www.instagram.com/happyfield.haberfield/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

1 Juni 202345min

Ep 244 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle DesignThis week we are excited to have Jes Egan the General Manager of Principle Design, a hospitality design and branding agency. Principle Design has a wealth of experience in the industry, with a focus on creating innovative and memorable experiences for guests through design and branding.In this podcast we discuss: -How Jes started out in the design industry.-What role marketing plays in hospitality design, and how Principle Design ensures that designs align with your client's branding and marketing goals.-How has Principle Design adapted to constant changes in the industry and some of the new design trends they are seeing emerge in the industry. -The advice Jes has for businesses looking to update their branding and design, and some practical steps they can take to get started.Please find our guest information here:Website: https://principledesign.com.au/Instagram: https://www.instagram.com/principledesign/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Square POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurantsSquare POS 2Hospo is all about connection – with your customers and your team. But what if your tools could also connect? That’s where Square comes in... Square for Restaurants connects your front of house to your back of house. Your team to their schedules. And connects new revenue streams with your marketing – to reach new customers. Whether you have one location or many, Square has everything your business needs to connect your vision to reality. Website: https://squareup.com/au/en/point-of-sale/restaurants

25 Maj 202332min