Ep 231  Summer Series 10/10 -  Using quality training to develop outstanding talent with CEO of the Kick On Group Duncan Thomson

Ep 231 Summer Series 10/10 - Using quality training to develop outstanding talent with CEO of the Kick On Group Duncan Thomson

Ep 231 Summer Series 10/10 -

Using quality training to develop outstanding talent with CEO of the Kick On Group Duncan Thomson

The portfolio of venues Kick On group spreads far and wide from the Melbourne CBD, inner city, Regional Victoria, Regional NSW, Sydney, Brisbane and the Gold Coast.

With such Iconic venues are Terminus Hotel in Fitzroy North, The Plough Inn in Southbank, Brisbane and the new landmark venue The Continental in Sorrento which is a collaboration with Scott Pickett, it is obvious that the group will continue to grow with quality venues moving forward.

The goal of the group is to create an environment in which our people feel proud and inspired to deliver amazing hospitality experiences, so I feel it was great to unpick that more this week with the CEO of the Kick On Group, Duncan Thomson.


In this podcast we discuss:

-How Duncan started out in the industry.

-The importance of diversity amongst the group.

-How the leadership team has developed the values of the brand to be ingrained into the

greater team.

-How values are part of the decision-making process with acquiring new sites.

-How Duncan looks at technology stacks and how they can assist the business's growth.

-How the ‘Kick-on academy’ works to support their team.



Find out more about our sponsor for the Summer Series OpenTable on the link below:

https://restaurant.opentable.com.au/



Please find our guest information here:

Website: https://kickongroup.com/

Instagram: https://www.instagram.com/kickongroup/


Please find us here at POH:

Website: https://principleofhospitality.com/

Instagram: https://www.instagram.com/principle_of_hospitality/


Mentioned in this episode:

OpenTable Australia

Aussies love discovering new restaurants, and OpenTable is Australia's most visited dining reservation platform, with more than a million hungry diners looking for inspiration each month. [Did you know*] On average, guests booking on OpenTable spend 49% more than walkins. OpenTable’s world-class table management technology ensures your seats are optimised front-of-house to seat more diners, saving you time to focus on what you do best. And it doesn’t stop at the end of the meal. OpenTable’s relationship management tools keeps you connected with your guests, helping you turn first-time diners into regulars. Visit restaurant.opentable.com.au to connect with your local OpenTable restaurant expert to learn more. OpenTable, empowering restaurants to do what they do best - better.

OpenTable Australia

Aussies love discovering new restaurants, and OpenTable is Australia's most visited dining reservation platform, with more than a million hungry diners looking for inspiration each month. [Did you know*] On average, guests booking on OpenTable spend 49% more than walkins. OpenTable’s world-class table management technology ensures your seats are optimised front-of-house to seat more diners, saving you time to focus on what you do best. And it doesn’t stop at the end of the meal. OpenTable’s relationship management tools keeps you connected with your guests, helping you turn first-time diners into regulars....

Avsnitt(300)

Episode 7 - Liam Crawley and how he built 5-star experiences

Episode 7 - Liam Crawley and how he built 5-star experiences

Episode 7 - Liam CrawleyIt was great to catch up with this superstar in the catering and restaurant game Liam Crawley. Liam is from Sydney and runs the very successful DWL Hospitality. We talking about the state of the play with catering to smaller and larger clients, the power of using social media in hospitality, recruitment and team culture, and also about his new secret pop-up venture. I hope you enjoy this episode.

30 Juni 201819min

Episode 6 - Erin Louise House and her growth in the US

Episode 6 - Erin Louise House and her growth in the US

Episode 6 - Erin Louise HouseWhat a great talk I have today with Erin-Louise House. She is an Aussie who has made waves in Dubai, Singapore and now NYC. We talk about her involvement in a new brand called Market Lane NYC as they are just about to open. We also delve into the service standards in the hospitality industry, organic foods, and how convience is playing a big role in customers buying decisions in the food space. She is my first overseas interview and it was a delight to have her on the show!

31 Maj 201830min

Episode 5 - Ze'ev Meltzer & how he built a craft beer brand

Episode 5 - Ze'ev Meltzer & how he built a craft beer brand

Episode 5 - Ze'ev MeltzerThis podcast was absolute fire with lots of laughter and fun!Ze'ev is a beer owner in his mid 20's who in the last 1.5 years has carved a named for himself in the Melbourne beer scene with his brand Collins Street Brewing. His signature beer Once Bitter has made waves in the Melbourne beer scene being in many different high profile bars and clubs. We talk about brand building, the importance of marketing, maintaining a quality product and how he balances his life in between. Purely a great podcast with an up and coming entrepreneur

30 Apr 201837min

Episode 4 - Andrew Lorenzo and his work between the US & OZ

Episode 4 - Andrew Lorenzo and his work between the US & OZ

Episode 4 - Andrew LorenzoIt was so great to catch up with a great friend Andrew Lorenzo. He has had a great experience in hospitality in the last 15 years.We talked about his time spent in America with brands like Macaroni Grill, TGIF, and Panera Bread as well as how he balanced his love of acting and the performing arts with his career in hospitality.Andrew also talked about his new venture in 4 Fingers Crispy Chicken which will open up in Australia in the next few months.

31 Mars 201839min

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