Ep 278 - 3 Crucial Steps to Success in Hospitality: With Grada's very own Michael Bascetta

Ep 278 - 3 Crucial Steps to Success in Hospitality: With Grada's very own Michael Bascetta

In this episode, we explore the essential role of purpose in building successful hospitality brands with Michael Bascetta, Co-Founder & Creative Director of Grada Coffee, Home Grown & Stella Coffee.

Michael tackles topics such as effective project management, strategic mentor relationships, and the significance of branding and proactive planning.

We discuss the importance of community in hospitality, illustrated by Michael's career experiences and successful venue openings.

The conversation dives into fostering winning environments and handling tough discussions, as well as offering practical advice on opening and managing venues, including project management, marketing, and structured meetings.

Please find our guest information here:

Website: https://www.grada.coffee/

Instagram: https://www.instagram.com/michael.grada/

Please find us here at POH:

Website: https://principleofhospitality.com/

Instagram: https://www.instagram.com/principle_of_hospitality/

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Episode 24 - How to develop leadership within your restaurant teams

Episode 24 - How to develop leadership within your restaurant teams

Episode 24 - How to develop leadership within your restaurant teams with Alan Borges It was great to catch up with Alan for the second time on the podcast to talk about all things restaurant leadership. Alan has a very successful restaurant coaching business and in the 18 months since we have last talked to him he has developed even more insights.In this episode we discuss:-Is leadership or team culture more important-Who the best leader he has worked under and why-How he believes automation will change restaurant leadership-What's the number one thing that venue owners can do to change their team cultureAlan is all over the internet, but the easiest way to find him is through his website here: https://alanborges.com/As always I love your feedback so please feel free to reach out at: shaun@openpantryco.com

5 Mars 201920min

Episode 23 - How to grow an established food brand

Episode 23 - How to grow an established food brand

Episode 23 - How to grow an established food brand with Daniel Grundmann from Hooked Fish and Chipper.In this episode we talk with my great friend Daniel Grundmann who is a co-owner of Hooked Fish and Chipper which has three locations in Melbourne.I ask him about:-How he started out in the hospitality industry in the UK-Why he bought an established brand and how they evolved it-Why Fish and Chips are still a relevant section of the QSR industry-The food trends he is picking up on whilst he travels overseas-How he feels health brands will grow and evolve over the coming yearsPlease make sure you check out on of Hooked's locations in Melbourne. Search for them here @ www.hookedfishandchipper.com.auAs always I value your feedback on Instagram @open_pantry_consulting

26 Feb 201927min

Episode 22 - How to understand your lease and not over capitalise

Episode 22 - How to understand your lease and not over capitalise

Episode 22- How to understand your lease and not over capitalise with Frank Wilden.It was great to catch up with my good friend Frank Wilden and discuss leasing in the hospitality industry.On this podcast we discuss:-Why the people get into bad leasing deals-How much to spend on a lease as a percentage-Whether high street or shopping centres are better for branding-Why some venues look profitable but go out of business-How to do your due diligence on your next siteI hope you really enjoy this episode and please make sure you follow Frank on twitter @thefrankreportFeedback is always welcome at Shaun@openpantryco.com

19 Feb 201932min

Episode 21 - How to make social media work for your food venue

Episode 21 - How to make social media work for your food venue

Episode 21 - How to make social media work for your food venue with Paul Zervos from Project EatsIt was great to have Paul on this episode because he really understands both the marketing and hospitality industry. He grew up with his mother owning a cafe and realising how great the hospitality industry is. Now he owns the up-and-coming graphic design and digital hospitality-focused agency Project Eats.In this episode we cover:-Does print media still play a role in marketing today-What the biggest mistakes in marketing are for venues -Why should you use an agency rather than using internal staff for social media-What social platforms work with what type of venuesPaul from Projects Eats can found at:Website-www.projecteats.com.auInsta-@projecteats_I hope you really enjoy this podcast and found it valuable.As always please let me know your feedback at:shaun@openpantryco.com

11 Feb 201928min

Episode 20 - How to build a food app that also helps the environment

Episode 20 - How to build a food app that also helps the environment

Episode 20 - Jane Kou from ‘Bring Me Home’ AppJane Kou is a young entrepreneur who wanted to do something to change the amount of food that is thrown out of food venues across the country. 1 in 5 meals gets binned just because it's unsold. Bring Me Home's app lets you buy and pick up discounted surplus food from cafes and restaurants, which would otherwise be binned.Since mid 2018 the Bring Me Home app has rescued over 1000 meals that would have otherwise been thrown out. It is a win-win-win scenario for both the Bring me Home business, food vendors and customers of the app.In this episode we talk about:-How Jane came to build the app around this concept-How food waste is contributing to environmental damage-The venture capital environment and how it is different in the U.S. opposed to Australia.-Her targets for the brand and how she plans for it to scale.If you want to connect with Jane from ‘Bring Me Home’ then the best way is to firstly download the app and reach out to her on LinkedIn under ‘Jane Kou’As always I love feedback so please reach out at: Shaun@openpantryco.com

4 Feb 201935min

Episode 19 - Shaun's story of building his career in hospitality.  Hosted by Jason Titus

Episode 19 - Shaun's story of building his career in hospitality. Hosted by Jason Titus

Episode 19 - How Shaun built his career in hospitality.I definitely flipped the script on this one and got someone I truly respect and trust, Jason Titus, to interview me on my career in the hospitality industry. The wins and losses and how my experiences have shaped what is important to me.

28 Jan 20191h 4min

Episode 18 - How to build an amazing looking venue whilst controlling your costs

Episode 18 - How to build an amazing looking venue whilst controlling your costs

Episode 18: How to build an amazing looking venue whilst controlling your costs.Dan Cox and Christian Bright from DCB Developments.This is an exciting podcast as Dan and Christian give a great description of their shopfitting business operates to such a great standard, how their business partnership of 11 years has added to their friendship of over 30 years, and their tips for saving money during the fitout process.The questions we go through are:-How did they become shopfitters and build the business-What are the stages of the shopfitting process-How long does it generally take to build a venue from scratch-How can an owner make sure that the costs don't esculate too high-What do they enjoy most about the work they do-How do they handle stress in such a high pressure environmentI was really proud to deliver this podcast and I hope you enjoy it as well.More information on DCB great work can be found @https://dcbdevelopments.com.au/This podcast is brought to you by Open Pantry Co. Feel free to email me at Shaun@openpantryco.com.

22 Jan 201954min

Episode 17 - Sustainability in the Hospitality Industry

Episode 17 - Sustainability in the Hospitality Industry

Episode 17-Sustainability is growing in momentum in the hospitality industry. Sustainability is critical to the success of talented people and to the supply chain which delivers the amazing product.In the latest episode of the Open Pantry Podcast powered by Kounta, we chatted to three ladies leading very different initiatives, with one common goal - a more sustainable future for hospitality.Kaitlin from @_reground explored the possibilities of recycling waste that we didn’t previously know could be repurposed. Demelza from @samecup chatted about the sustainability of people within our industry and what we can do to ensure a more diverse, fair and successful future for hospitality. Bringing it all together, Claire from @industrybeans explained how a business can successfully implement these types of initiatives without becoming distracted from their core vision and purpose.We hope you enjoy this great episode

12 Dec 201847min

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