Scaling your Product Team with Product Operations (with Christine Itwaru, Senior Director of Product Operations @ Pendo)

Scaling your Product Team with Product Operations (with Christine Itwaru, Senior Director of Product Operations @ Pendo)

An interview with Christine Itwaru. Christine is Senior Director of Product Operations at Pendo. Christine is a problem-solving, Product-obsessed New Yorker who has swapped the Big Apple for the City of Oaks as Senior Director of Product Operations for Pendo. We talk about the fundamentals of Product Ops, how it works at Pendo, the types of people you need, what they can do for you, and when you need them.

We talk about a lot:

  • How she traded the Big Apple for the City of Oaks, moving to Raleigh, North Carolina to work with Pendo
  • The exciting challenges and opportunities of working for a hypergrowth SaaS company
  • What Product Operations is and how it can help a company as it scales, and how Christine made it happen
  • The core skills and mindset needed to work in Product Operations
  • The difference between being data-driven & data-informed, or whether there's any difference at all
  • The importance of cross-functional communication for Product Ops, and Product teams in general
  • Some of the challenges being a woman in tech and how she's trying to help solve them

And much more!

Avsnitt(270)

How to do UX in sextech (with Ansh Bagri, UX @ Vibio)

How to do UX in sextech (with Ansh Bagri, UX @ Vibio)

An interview with Anshuman Bagri, merchandising tycoon (retired), top quality dancer and currently redefining UX for mobile-controlled sex toys. Ansh speaks about his passion for UX, the challenges an...

26 Sep 202038min

Networking, communication & growth mindset (with Kristy Olinger, podcast host & credit card PM at Citizens Bank)

Networking, communication & growth mindset (with Kristy Olinger, podcast host & credit card PM at Citizens Bank)

An interview with Kristy Olinger, credit card product manager, passionate relationship builder, co-host of The Opposite of Small Talk podcast, closet Patrick Dempsey fan. Kristy talks about why relati...

19 Sep 202040min

Challenges & opportunities of autism in Product (with Marton Gaspar, Product Consultant)

Challenges & opportunities of autism in Product (with Marton Gaspar, Product Consultant)

An interview with Marton Gaspar, neuro-atypical product leader, advocate for autism awareness in the workplace, producer of a literally secret sauce. Marton talks about some of the challenges and bene...

12 Sep 202039min

AI Product Management to shape the future of travel (with Deepak Paramanand, Product Lead @ Hitachi Europe)

AI Product Management to shape the future of travel (with Deepak Paramanand, Product Lead @ Hitachi Europe)

Deepak is a champion marshmallow stacker, experienced product leader terrified of presenting to 10-year olds. Deepak was passionate about trains growing up in India, and is excited to be working in a ...

5 Sep 202032min

Bitcoin, blockchain & smart contracts (with David Gerard, author of "Attack of the 50 Foot Blockchain")

Bitcoin, blockchain & smart contracts (with David Gerard, author of "Attack of the 50 Foot Blockchain")

David is the author of Attack of the 50 Foot Blockchain and a leading commentator on Bitcoin, blockchain and related technologies. TL;DR David doesn't think that any of this stuff is any good, and tha...

29 Aug 202039min

Minimum Viable Podcast

Minimum Viable Podcast

Welcome to my new podcast! I may have a face for radio and a voice for books, but I'm asking you to come with me on this journey into the wonderful world of tech and product. We'll be releasing every ...

26 Aug 202058s

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