There are no rules when it comes to inventing the future / Chirryl-Lee Ryan / Episode #37

There are no rules when it comes to inventing the future / Chirryl-Lee Ryan / Episode #37

Could we be creating more value by designing less? And if we're designing for change what is it that our generation will remember about this age? An episode in which Chirryl-Lee Ryan takes a moment to reflect on design and asks some really powerful questions. ---------------------------------------- EPISODE GUIDE 02:23 - First encounter with Service Design 03:54 - What is progressive reduction? 13:02 - What if we’re doing it all wrong? 19:18 - Are we designing for experience or memory? 27:45 - Big question: are there any other design philosophers out there? ---------------------------------------- MORE EPISODES Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow YOUTUBE CHANNEL Every episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow FACEBOOK PAGE Check the Facebook page where you'll find more content and can discuss the episodes ➜ facebook.com/servicedesignshow UNIVERSITY Want to dig deeper into the topic we talk about on the show, check out the Service Design Show University ➜ learn.servicedesignshow.com LINKS FROM THE SHOW Progressive Reduction What happens if you turn the traffic lights off? https://www.theguardian.com/environment/bike-blog/2017/sep/22/what-happens-if-you-turn-off-the-traffic-lights Frank Chimero - What Advice Would You Give To A Graphic Design Student? https://www.frankchimero.com/archive/2010/advice/ The Minimalists http://theminimalists.com Marshall McLuhan - The Medium is the Massage https://www.amazon.com/Medium-Massage-Inventory-Effects/dp/B0000CO31L Edward de Bono - Simplicity https://www.amazon.com/Simplicity-Edward-Bono/dp/0140258396 Victorinox Spectra Medium Expandable Suitcase (Red Dat Award Winner 2016) https://www.youtube.com/watch?v=w0j-Jwz4dCs We're doing it all wrong We Evolved to Run — But We're Doing It All Wrong http://news.nationalgeographic.com/2017/07/running-books-jogging-health-science/ Dan Birman - The challenges with progressive reduction https://www.invisionapp.com/blog/the-challenges-with-progressive-reduction/ Adrian Zumbrunnen - Progressive Reduction: just another buzzword? https://azumbrunnen.me/blog/progressive-reduction-just-another-buzzword/ Museum of Failure http://www.museumoffailure.se Experience and Memory Daniel Kahneman - The Riddle of Experience vs Memory https://www.ted.com/talks/daniel_kahneman_the_riddle_of_experience_vs_memory Chirryl-Lee Ryan - Are we designing for Experience, or Memory? https://www.linkedin.com/pulse/we-designing-experience-memory-chirryl-lee-ryan Peter Zumthor- Thinking Architecture https://www.amazon.com/Thinking-Architecture-3rd-Peter-Zumthor/dp/3034605854 Tom Vanderbilt - It’s a Mall World After All: Disney, Design, and the American Dream http://www.harvarddesignmagazine.org/issues/9/it-s-a-mall-world-after-all-disney-design-and-the-american-dream Harvard Design Magazine No. 9 (1999) - Constructions of Memory: On Monuments Old and New http://www.harvarddesignmagazine.org/issues/9

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A New Perspective on Risk, Failure, and What Really Matters / Alberta Soranzo / Ep. #232

A New Perspective on Risk, Failure, and What Really Matters / Alberta Soranzo / Ep. #232

Everyone wants change, just not for themselves…I remember a great experiment we used to do back in my agency days.At the start of a workshop, we'd ask everyone to put on a prop. It could be a hat, a p...

17 Juli 20251h 7min

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

As a service design professional, what is your primary role...!?Are you the host who sets the table for collaboration and creates a safe space for everyone?Or are you maybe a trusted advisor, working ...

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How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

What's the last time you did something you didn't know how to do...For me, it was last week when I took up the idea of building custom Cornhole boards (fun and addictive sport, look it up) with my kid...

3 Juli 20251h 10min

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

What does it take to spend more of your time creating real impact...That's the central question we're exploring in our Journey Management Playbook series.In the last episode, we did something pretty a...

26 Juni 20251h 4min

The 'Trojan Horse' Strategy for Sustainable Service Design / James Chudley / Ep. #230

The 'Trojan Horse' Strategy for Sustainable Service Design / James Chudley / Ep. #230

Let's be honest, unfortunately not many business truly cares about sustainable services... The energy debate around AI is finally highlighting digital services' environmental impact. But every service...

19 Juni 20251h 5min

The Unconventional Design Tools That Move The Needle In-house / Inside Service Design / Ep. #03

The Unconventional Design Tools That Move The Needle In-house / Inside Service Design / Ep. #03

Have you ever thought about...What a therapist, a grandma, and an organ donor teach you about service design?I know, this might sound like the start of a strange joke, but it gets to the heart of a bi...

12 Juni 20251h 9min

 Why Your Best Work Goes Unnoticed (and What to Do About It) / Kat Thackray /Ep 229

Why Your Best Work Goes Unnoticed (and What to Do About It) / Kat Thackray /Ep 229

Ever feel like your most crucial work goes unnoticed? Just like the essential "cooling fluid" of a car, much of service design's impact—making teams efficient and processes smooth—operates in the back...

5 Juni 202559min

From Data to Structure: AI Sensemaking For Your Journeys / Journey Management Playbook / Ep. #03

From Data to Structure: AI Sensemaking For Your Journeys / Journey Management Playbook / Ep. #03

It's time to continue our journey...In episode 1 of the Journey Management Playbook we pinpointed a key business challenge that we want to tackle. The focus of episode 2 was all about gathering qualit...

29 Maj 20251h 7min

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