Building Employee Relationships and Fostering Engagement: An HR Director's Perspective
People Analytics5 Sep 2023

Building Employee Relationships and Fostering Engagement: An HR Director's Perspective

In this interview, Lindsey Patton speaks with Katie Mills, the Human Resources Director at XenTegra, who shares her 17 years of experience in HR. Katie discusses the dynamic nature of the job, its challenges, and the importance of understanding different perspectives. She emphasizes the satisfaction of helping employees find their fit in the workplace. Furthermore, Katie shares her insights on prioritizing tasks in a rapidly growing company, adapting to new industry norms, and developing strong employee relationships.


Katie Mills is a seasoned HR professional with a wealth of experience. She has held key roles in various organizations, including being the Human Resources Director at XenTegra and Head of Human Resources at Hankin & Pack PLLC. Katie's expertise in human resources management and strategic planning has contributed to her successful career trajectory. Here are a few of the topics we’ll discuss on this episode of People Analytics:

  • Understanding and embracing the differences in people is crucial in HR.
  • Transitioning from a mom-and-pop environment to supporting growth requires implementing policies and collaborating with different departments.
  • Baby steps and compromise play a vital role in balancing the needs of leaders and employees in a growing company.
  • Prioritizing pain points such as onboarding and performance management can benefit the company's overall well-being.
  • Employee relations and communication are essential for building strong relationships and keeping employees engaged.
  • Mentoring and coaching are valuable tools for supporting employees' professional growth and development.
  • Networking and learning from other HR leaders for personal and professional growth.


Resources:


Connect with Katie Mills:


Connect with our host, Lindsay Patton:


Quotables:

  • 01:52 - “You know, I just, I try and remember that everybody's different. Yeah. You know, everybody. I think at a lot of it goes back to how you were raised, you know, your background, you know, what, what you're used to, you know, whether you have siblings, what industries you're used to working in, you know, your family education. So I just try to remember that everybody's different, which, you know, I think that's what makes the world go round, right.”
  • 05:26 - “I just feel that, I mean, a happy employee is a productive employee, you know? Yeah. I mean, all of us love our jobs, you know, or else they wouldn't be called jobs. But, you know, if, if you're not happy, you know, if you're not coming to work, you know, at least looking forward to what the day's going to bring. If you're dreading it every day, then you're not doing anybody any good, mostly yourself, you know? Because life's too short for that. There's a lot of jobs out there, and there might be a lot of people that we kill to be in the job that you're in, that you're not happy with.”
  • 04:52 - “And I love that attitude of, you know, let's see what, what helps fit for you? Because I feel like there can be, there can be ego involved when, when people aren't enjoying their jobs or, you know, want, may want something else, but, you know, I've talked to so many people who, who just want to work and problem solve together, because that, that solution, when you come to find a solution, it's, there's satisfaction there.”
  • 16:51 - “Because I've been in jobs where, you know, I get past six months and I'm still like, wow, there's all this information that I, I still don't know, and I feel like I'm so far behind, but then expectations are high that I understand all this information. So I think that, you know, there, there definitely should be more grace with new employees for sure.”
  • 00:33 - Katie: “I have been in human resources for about 17 years. And you know why I do it is because it's never boring, which by that it's not always fun, but it's always challenging. I'm always learning something. So I absolutely, I, I love it. I think it's where I'm, I'm meant to be.”
    Lindsay: “I like that you said it's not always fun, but there is benefit to things not always being fun sometimes, like you said, you're learning. So what do you like about it specifically? I know you enjoy people a lot.”
    Katie: “I do. I do. I think the people aspect, you know, the employee relations aspect is my favorite part because, you know what, what one person finds completely normal, the next person finds bizarre. So it's just, it's always interesting, you know, to, to see what motivates people and to see, you know, what people were thinking, why they, you know, when they did certain things and why they did it.”

Avsnitt(97)

Changing HR for the Better with Blackstar Communication’s Lindsay Patton

Changing HR for the Better with Blackstar Communication’s Lindsay Patton

Lindsay Patton is a trained journalist turned content geek and the Principal at Blackstar Communications. Lindsay is passionate about storytelling and helping people, brands and organizations find their voice through digital strategy. Here are a few of the topics we’ll discuss on this episode of People Analytics:Lindsay’s background in marketing and journalism.The internship programs Lindsay has launched.The best types of questions for HR professionals to ask in interviews.What ‘people analytics’ means and how this can help HR professionals.How using data can help you empower your employees.The importance of having a positive company culture.Resources:Harvard Business ReviewSHRMConnecting with the hosts:Sean Boyce on LinkedInLindsay Patton on LinkedIn

9 Nov 202112min

Continuous Performance Management with 15Five’s Dan Taylor

Continuous Performance Management with 15Five’s Dan Taylor

Dan Taylor is the Partner Manager at 15Five. He partners with HR Consultants to help companies improve performance, engagement, and retention. He is from Provo, Utah, and loves getting into the great outdoors. On this week’s episode of People Analytics, Dan and Sean discuss:What is continuous performance management?Why performance management should be prioritized15Five’s work with Credit KarmaHow does the science behind continuous performance management work?360 performance reviews, and why they should be incorporatedResources:15Five’s Website - https://www.15five.com/15Five’s Partnerships - https://www.15five.com/getstarted/?utm_medium=referral&utm_source=partner&utm_campaign=staffgeek15Fives’ Best Self - https://www.15five.com/best-self-review/Connecting with Dan:Connect with Dan via email at dan.taylor@15five.com

8 Dec 202022min

Hiring for Culture Fit with Arcules Stephanie Hammerwold

Hiring for Culture Fit with Arcules Stephanie Hammerwold

Stephanie Hammerwold is the Director of Human Resources at Arcules, a tech startup that has developed a cloud-based solution for video data management. Stephanie's HR career spans the grocery, manufacturing, warehousing and tech industries. She spends her spare time running an all-volunteer nonprofit that helps formerly incarcerated people get back to work and advocates for fair chance hiring. On this episode of People Analytics, Sean and Stephanie discuss: What it means to hire for culture fitGiving the candidate an opportunity to evaluate your culture as part of the hiring processMatching candidates with team members for the interview processBest practices for match candidates with existing team membersWhy hiring for culture can make your company more attractive to candidatesHow Arcules defines its culture and measures it overtimeThe cultural values the are important for success at ArculesHow Arcules uses assessments to level up their hiring effortDefining a profile with assessment tools that can level up your hiring effortWhat’s next for the people analytics tools for ArculesResources:Arcules Blog: https://blog.arcules.com/workplacecultureDevPro Journal: https://www.devprojournal.com/business-operations/leadership/how-2020-changed-our-company-culture/Stephanie's Nonprofit: https://www.prcsca.org/Connecting with Stephanie: Connect with Stephanie on LinkedIn: https://www.linkedin.com/in/stephanie-hammerwold-38a8791b/

24 Nov 202029min

Re-thinking your Hiring Strategy for the Distributed World with Aurora’s Dan Smolkin

Re-thinking your Hiring Strategy for the Distributed World with Aurora’s Dan Smolkin

Dan is currently the Head of People Operations for Aurora Solar, a platform focused on enabling a clean energy future for all. When he joined in early 2019, they were 45 employees primarily in San Francisco and have now grown to more than 100 team members across the United States. He believes strongly in taking an open source approach to People Operations by actively sharing and building useful tools for other HR professionals. On this episode of the People Analytics podcast, Dan and Sean coverHow the Aurora hiring strategy has changed based on the market conditionsWhat influenced Aurora to rethink their strategy around the decentralized teamHow to measure the effectiveness of your decentralized hiring strategyThe specific advantages of leveraging a distributed hiring strategyLanguage to include in a job description to capture the attention of great candidates everywhereHow to rethink your HR tech stack to enable a successful transition in hiring strategyResources: Notion - www.notion.so/Dan's Website - https://dansmolkin.com/Dan's Compiled Resources - dansmolkin.com/go/resourcesCoda - https://coda.io/welcomeAlmanac - https://almanac.io/homeHolloway Guides - https://www.holloway.com/Connecting with Dan:Connect with Dan on his website - dansmolkin.com

13 Okt 202027min

The Power of Storytelling in Recruiting with Beeswax’s Charlie Keinath

The Power of Storytelling in Recruiting with Beeswax’s Charlie Keinath

Charlie Keinath has worked for some of NYC's most preeminent startups including Huffington Post, BuzzFeed, Intersection and now Beeswax. With over 10 years in the recruiting space, he's mostly focused on Engineering, Data and Product and never shies away from those hard to fill positions. When it comes to recruiting he has both led and managed teams to drive hiring and come up with new unique and outside of the box methodologies to attract and retain talent in an ever-evolving startup ecosystem. He's always looking to chat, whether it's about the latest/greatest in tech or just general career advice. On this episode, Sean and Charlie discuss"If You’re Offered a Seat on a Rocket Ship, You Don’t Ask What Seat. You Just Get On.” - Marissa Mayer, Ex-CEO YahooWhy title matters less in a young growing startup environmentHow to make your company’s story exciting for candidatesPositioning your company’s value proposition for candidatesMarketing the opportunity effectively to your prospective candidatesHow the history of your industry can help engage candidatesConnecting with Charlie:Connect with Charlie over LinkedIn - https://www.linkedin.com/in/charleskeinath/Follow Charlie on Twitter - https://twitter.com/charliek212?lang=en

6 Okt 202027min

Consultative Approach to Recruiting with Andrew Bernstein

Consultative Approach to Recruiting with Andrew Bernstein

Andrew Bernstein who is the Talent Acquisition Coordinator at Propeller. He is a people and operations professional who has worked in the life science space as well as in the hardware and software industry within drone mapping. He cares about people, loves helping startup organizations succeed, and loves his wife and 5 pets. Another great passion Andrew has is his love of sports, whether it be watching his Boston sports teams, playing tennis and pickleball competitively, or analyzing individual players and strategy in football, baseball and basketball. Topics that Sean and Andrew cover on this weeks episode of the People Analytics podcast include Defining consultative and how it relates to recruiting Why Andrew feels Propeller hasn’t lost a single member of the team under his tenureWhat a "top grade" interview is and why it mattersWhy you should prioritize a positive candidate experience in your hiring processHow platforms like Glassdoor affect investing in the candidate experience What you can start doing today to improve your company’s candidate experienceResources: Emotional Intelligence by Daniel Goleman - https://www.goodreads.com/book/show/26329.Emotional_IntelligenceBeartown by Frederik Backman - https://www.goodreads.com/book/show/33413128-beartownFirst Round Capital - https://firstround.com/First Round Article on Diversity and Inclusion - https://firstround.com/review/eight-ways-to-make-your-dandi-efforts-less-talk-and-more-walk/Connecting with Andrew Connect with Andrew on his cell at 310-502-4098Connect with Andrew over Email at andrew.bernst3in@gmail.com

22 Sep 202036min

Creating a Feedback Driven Culture with Elliot Epstein

Creating a Feedback Driven Culture with Elliot Epstein

Elliot Epstein is the Head of People at Galileo.  He has dedicated his career to building and scaling People functions in mission-driven organizations.  He has worked in people, culture, and organizational development roles across different sectors.  He lives in Manhattan with his husband, daughter, and rescue dog. On this week's People Analytics, Sean and Elliot coverDefining and building a "feedback driven culture"Why you should consider when building a user manual for your team membersAsk yourself, “What can I do 10% better?Creating a structure that eliminates biasResources: Anti-racism must reads - https://www.edgilityconsulting.com/11-books-on-diversity-equity-and-inclusion-that-are-actually-worth-reading/How to Love Criticism with Adam Grant - https://podcasts.apple.com/us/podcast/how-to-love-criticism/id1346314086?i=1000404159792 LifeLabs - https://lifelabslearning.com/Connecting with ElliotConnect with Elliot on Linkedin - https://www.linkedin.com/in/elliotrepstein/

15 Sep 202027min

Building the HR function at your organization with AdmitHub’s Adrienne Barnard

Building the HR function at your organization with AdmitHub’s Adrienne Barnard

Adrienne Barnard is the SVP of People Operations at AdmitHub - an AI powered Chatbot that through powerful nudges is on a mission to help learners take the next steps towards a more fulfilling life. Adrienne has been in HR/People Operations her entire career and has been able to build out People Operations and teams at her last two roles. She's passionate about the impact that a partnership approach to People Ops can have on the organization and its human resources.  Outside of work Adrienne lives in the 'burbs with her entrepreneurial husband (check out podknife.com) and her 9 and 5 year old kids who love basketball, disc golf, barbies and snacks. On this episode of the People Analytics podcast, Sean and Adrienne discuss:The HR trend of building the function out soonerThe value generated for an organization that invests approximately in HRWhen to think about building our your HR functionBuilding HR around the needs of your organizationHiring an HR professional with leadership qualities to adapt through changeMaking your next HR hire after implementing the functionHR business partner vs HR generalist vs HR specialistPutting the right framework in place to avoid getting stuck and feeling overwhelmedHow to build trust along the way of developing the HR functionResources: Resources for Humans Slack Group from Lattice - https://lattice.com/community/rfh?utm_source=slack&utm_medium=other&utm_campaign=rfh-community-page&utm_channel=LifeLabs - https://lifelabslearning.com/individuals/LifeLabs Community - https://share.hsforms.com/12GqKBY1lQ7mosBWOmF-nzQ2pice?utm_source=hs_email&utm_medium=email&utm_content=85178701&_hsenc=p2ANqtz--8XDtxzZ5RKR3IKdg8XrSetKVezdwQCFEIgM2SQaUqZ6RGK5RnKa1T2ySF5Rc3ivANGqNEqL7DOvtL8MhXEDdxlZlcYhgU7Di2yBerGqUoBZVSOwo&_hsmi=85178701Cy Wakeman Podcast - https://www.realitybasedleadership.com/Attends webinars, read white papers, understand what other companies are doingConnecting with Adrienne: Connect with Adrienne over Email - Adrienne@admithubConnect with Adrienne on LinkedIn -  https://www.linkedin.com/in/adrienne-barnard-a82aab1/

8 Sep 202028min

Populärt inom Business & ekonomi

framgangspodden
badfluence
varvet
rss-borsens-finest
rss-svart-marknad
uppgang-och-fall
svd-ledarredaktionen
lastbilspodden
rss-dagen-med-di
fill-or-kill
rss-kort-lang-analyspodden-fran-di
avanzapodden
affarsvarlden
24fragor
rss-inga-dumma-fragor-om-pengar
rikatillsammans-om-privatekonomi-rikedom-i-livet
bathina-en-podcast
borsmorgon
rss-en-rik-historia
tabberaset