What To Do When Your Solution Is Actually Creating More Problems
Problem Solvers2 Okt 2017

What To Do When Your Solution Is Actually Creating More Problems

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting terrible reviews on Amazon, he scrambled to figure out what was wrong -- and discovered the problem was hiding in plain sight. Sometimes, the thing you think is solving a problem is actually creating one. In this episode, Grant explains how a disaster for the company forced him to rethink everything. Learn more about your ad choices. Visit megaphone.fm/adchoices

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 Michael Bosstick on How to Build and Leverage an Audience

Michael Bosstick on How to Build and Leverage an Audience

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How to Take a Long Vacation

How to Take a Long Vacation

Most people think taking a month off work is impossible, but what if it’s actually a smart career move? Jillian Johnsrud, author of Retire Often, argues that planning a “mini-retirement” isn’t just go...

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Everything You Know About Leadership Is Wrong

Everything You Know About Leadership Is Wrong

Jon Levy, behavioral scientist and author of Team Intelligence, is here to blow up what you thought you knew about leading teams. He reveals why most leadership advice is outdated, how the entire indu...

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Uncover Hidden Value for Customers, with Alibaba.com's President

Uncover Hidden Value for Customers, with Alibaba.com's President

Entrepreneurs face two kinds of problems: One has clear answers, the other does not. But is it possible to take unclear paths... and make them clearer? Alibaba.com president Kuo Zhang joins the show t...

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How to Change Without Losing Yourself

How to Change Without Losing Yourself

Most businesses that resist change die. But Jake Shivery refused to give up analog photography and turned his Portland shop, Blue Moon Camera and Machine, into a thriving 26-person business.  But to k...

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Win Customers’ Attention with This Clever Strategy

Win Customers’ Attention with This Clever Strategy

Branding expert Laura Ries joins Jason to talk about her new book, The Strategic Enemy , and the power of positioning. Together, they break down how companies can define what they stand against, win c...

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  How Not to Die as a Company

How Not to Die as a Company

What do you do when your company is running out of money, your industry has collapsed, and even you think your idea is dumb? That’s the situation Siqi Chen, now founder and CEO of the finance platform...

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How to Get AI to Recommend You

How to Get AI to Recommend You

Search is changing. Instead of typing a few words into Google, clients are now asking AI tools for hyper-specific recommendations. So how do you make sure they still find you? In this episode, Max Des...

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