What To Do When Your Solution Is Actually Creating More Problems
Problem Solvers2 Okt 2017

What To Do When Your Solution Is Actually Creating More Problems

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting terrible reviews on Amazon, he scrambled to figure out what was wrong -- and discovered the problem was hiding in plain sight. Sometimes, the thing you think is solving a problem is actually creating one. In this episode, Grant explains how a disaster for the company forced him to rethink everything. Learn more about your ad choices. Visit megaphone.fm/adchoices

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How Marcus Lemonis Pushes People to Greatness

How Marcus Lemonis Pushes People to Greatness

Marcus Lemonis built his reputation as the guy who could fix anything. It’s even in the name of his TV show The Fixer on FOX his new show following the success of The Profit on CNBC. But now, as he en...

25 Aug 202524min

Solve the Problem, Win the Market

Solve the Problem, Win the Market

Michael Jacobson joined his uncle’s flower shop to help close it down.  Instead, he uncovered industry-wide problems like outdated tech, inefficient supply chains, and reliance on costly middlemen. By...

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Is "Being A Jerk" Good For Business?

Is "Being A Jerk" Good For Business?

The myth of the genius jerk founder has shaped startup culture for decades, but it’s wrong. Dr. Richard Hagberg and Tien Tzuo, co-authors of Founders Keepers, have the data to prove it. In this episod...

11 Aug 202523min

How Eventbrite Found A New Customer Base

How Eventbrite Found A New Customer Base

Julia Hartz is the co-founder and CEO of Eventbrite, the platform built to help anyone host and sell tickets to an event. But after years in the business, Julia and her team realized something surpris...

4 Aug 202541min

How TaskRabbit Solves for Endless Human Variables

How TaskRabbit Solves for Endless Human Variables

Ania Smith, CEO of TaskRabbit, has spent her career building marketplace businesses. She shares the operational challenges of matching people who need tasks done with people who can do them and how Ta...

28 Juli 202529min

How to Turn Fear Into a Superpower

How to Turn Fear Into a Superpower

Eynat Guez, co-founder and CEO of Papaya Global, shares how a single contract clause nearly bankrupted her first company and why confronting that worst-case scenario changed everything. Instead of pan...

21 Juli 202529min

They Turn Video Games Into Movies & TV — Here's How

They Turn Video Games Into Movies & TV — Here's How

How does an old video game get reborn as a modern entertainment behemoth? Just ask the producers behind Sonic the Hedgehog, Tomb Raider, and more. Their names are Dmitri M. Johnson and Mike Goldberg, ...

14 Juli 202544min

How Sonic Drive-In Solved Its Identity Crisis With Two Guys

How Sonic Drive-In Solved Its Identity Crisis With Two Guys

Remember the Sonic “Two Guys” commercials? That simple marketing campaign transformed the brand — but creating it wasn’t simple at all. In this episode, Cliff Hudson (former Sonic CEO) and Craig Mille...

7 Juli 202528min

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